Nickolas Kalantari | Page 17

The sales people were nice and professional and made the process easy. Finance department was a little pushy on the extended warranty, but I expect that. process easy. Finance department was a little pushy on the extended warranty, but I expect that. More

by Evan Verified Customer Verified Customer

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Thank you Gresham Toyota for waisting our time yesterday. If you hadn't we wouldn't have found our dream Durango only 20 minutes away at another dealer. 😅 Upon arriving at Gresham Toyota we quickly learned If you hadn't we wouldn't have found our dream Durango only 20 minutes away at another dealer. 😅 Upon arriving at Gresham Toyota we quickly learned that the Durango we wanted to buy hadn't had its safety inspection so we couldn't test drive it, it hadn't been detailed so it was filthy on the inside, it still needed an alignment and the whole stereo needed to be replaced because of the huge crack in the touch screen. But it's ok because the salesmen recommended buying it sight unseen and they could just fix whatever problems occurred with the vehicle 🤠 Mind you, we made an appointment a week ago to look at this specific Durango, and its been sitting on their lot since 10/21. We came 100% prepared to buy that durango at Gresham Toyota. 100% mentally prepared to trade in my Durango and James's Subaru. But I'm glad the universe had different plans. I would recommend Mercedes-Benz of Portland over and over again. This Durango was made for us. She's loud, she's mean and she's aggressive. Previously owned by a car detailer and car enthusiast just like James and I. Who goes to SEMA yearly and got inspired to make this Durango as badass as it is. The universe works in mysterious ways, and this Durango is so much better then we could've ever imagined for ourselves. So thank you again Gresham Toyota for wasting our time and thank you to the previous owner for taking such good care of our baby. ❤ Special thanks too Ryan Ellett for being a great salesman and working with us it was a pleasure More

by BAMBAMBOB1414 Verified Customer Verified Customer

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Chan is an absolute beast. He was friendly, accommodating and down right awesome. The Mercedes facility was both clean and well maintained. Miley (hope I didn't get her name wrong) in accounting was also an and down right awesome. The Mercedes facility was both clean and well maintained. Miley (hope I didn't get her name wrong) in accounting was also an absolute angel. 10/10 would spend my hard earned money here again. More

by WAXPLATEAU Verified Customer Verified Customer

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I was really impressed with the customer service and friendly nature of all the team members. It was an awesome experience in buying a car. friendly nature of all the team members. It was an awesome experience in buying a car. More

by SINGH_BATH Verified Customer Verified Customer

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Nathan was very courteous, professional, knowledgeable, answered all of my questions regarding the sale of the new to me toyota 4runner. Jennifer in finance department was extremely nice & had the sales co answered all of my questions regarding the sale of the new to me toyota 4runner. Jennifer in finance department was extremely nice & had the sales contract ready so I didnt have to wait extra. Everyone was pleasant. More

by LITHIA2322 Verified Customer Verified Customer

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The sales staff was knowledgeable and friendly, the finance department was incredible as well. Usually finance part of buying a vehicle is tedious but I had an amazing experience. finance department was incredible as well. Usually finance part of buying a vehicle is tedious but I had an amazing experience. More

by RYANBLACK283 Verified Customer Verified Customer

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The detailers damaged the clear bra on my car, scratched the paint and did a lousy job on the inside. Only one key fob worked and I was basically told too bad about everything. I was told the key fob would the paint and did a lousy job on the inside. Only one key fob worked and I was basically told too bad about everything. I was told the key fob would be fixed/battery replaced but nothing. I love the car. Wish it was detailed without adding damage... Customer service was lousy, no accountability. More

by VIRGINIAW82 Verified Customer Verified Customer

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Ryan was great to work with and paired me with the perfect vehicle to suit my needs! I’ll definitely be driving a Mercedes from here on out. perfect vehicle to suit my needs! I’ll definitely be driving a Mercedes from here on out. More

by JAMESDIXON516 Verified Customer Verified Customer

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Without a doubt, the team here provides great service! Appreciate Ryan, Jennifer and the whole team! I would highly recommend this location to my friends, colleagues and acquaintances. Appreciate Ryan, Jennifer and the whole team! I would highly recommend this location to my friends, colleagues and acquaintances. More

by DARIONDJONES Verified Customer Verified Customer

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I had a wonderful experience with the staff especially Alvin Joswick who went above and beyond to make my experience awesome! Alvin is a superstar!!! Alvin Joswick who went above and beyond to make my experience awesome! Alvin is a superstar!!! More

by STELASANTHANASAMY Verified Customer Verified Customer

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