Nicole Fisher | Page 2

My experience at South Oak Dodge was like no other. Initially I had no intention of visiting the dealership, because I was on public transportation (I reside in Chicago, IL) Luckily a representative co Initially I had no intention of visiting the dealership, because I was on public transportation (I reside in Chicago, IL) Luckily a representative convinced me otherwise. I don't remember her name but she contacted me via their chat line. "Greg, if you can make it to Matteson, John will pick you up from the train station." Needless to say I was impressed! Although it took two buses and a train to get there, I drove away in the car of my choosing and one I can actually afford. Thanks Mr. Lipe!👍 More

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Five star experience I recently visited South Oak Dodge while I was in search for a new vehicle. After visiting several other dealerships in the area, I must say that I I recently visited South Oak Dodge while I was in search for a new vehicle. After visiting several other dealerships in the area, I must say that I was pleasantly surprised by the amount of professionalism and courtesy I found at South Oak Dodge. The sales person that helped me was Fares Yasin. He went well above and beyond in an effort to find me a vehicle that suited my taste and my price range. And as it turned out, I did end up purchasing my new vehicle from them. I can't thank the staff and Fares enough for helping me. In the future, I will definitely recommend anyone looking to purchase a new or newer vehicle to visit South Oak Dodge first. These guys are top notch! Am definitely planning on being a customer for life! Thank you very much Fares, and thank you South Oak Dodge!!! More

by OLDSKOOLWRNCH Verified Customer Verified Customer

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Straight forward purchase Found a 2015 RAM certified online that fit everything I had been looking for. I worked with Nicole to review pictures of this truck and to schedule an Found a 2015 RAM certified online that fit everything I had been looking for. I worked with Nicole to review pictures of this truck and to schedule an apt with John over the weekend. John was very straight forward, and was able to assist with all my questions and concerns. He showed me all about the facility, and couldn't have been more helpful. Between the test drive, and financing it was a very straight forward & painless truck buying experience. Thank you very much, I love my new truck! More

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It was a great car buying experience I was in and out within an hour it was excellent car buying experience Jim Matt was a very thorough salesman I will definitely buy another car from th I was in and out within an hour it was excellent car buying experience Jim Matt was a very thorough salesman I will definitely buy another car from there again More

by djf8383@att.net Verified Customer Verified Customer

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Service Center Experience The waiting area was clean with drinks, vending machines and a television. The service workers was helpful. Everything was done in an efficent and t The waiting area was clean with drinks, vending machines and a television. The service workers was helpful. Everything was done in an efficent and timely manner. More

by lwhite Verified Customer Verified Customer

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Timely and efficient Tom Vick is great with explaining problems found by his team and cost. He and his team are very efficient timewise. Good at keeping my vehicle up to p Tom Vick is great with explaining problems found by his team and cost. He and his team are very efficient timewise. Good at keeping my vehicle up to par with service recommendations as needed. Gives me the impression that he cares. That is always appreciated by us customers. More

by Duwayne B Verified Customer Verified Customer

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5 stars Jim Matt made experience easy and hassle free. Most pleasurable car buying experience I’ve had. Great vehicle at a great price. Would definitely reco Jim Matt made experience easy and hassle free. Most pleasurable car buying experience I’ve had. Great vehicle at a great price. Would definitely recommend. More

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Very rewarding The personnel there was very helpful patient and knowledgeable. Jennifer Torres worked hard and did an effective job, she was diligent courteous and p The personnel there was very helpful patient and knowledgeable. Jennifer Torres worked hard and did an effective job, she was diligent courteous and professional, a real winner in my book! More

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Excellent Service and Experience for My First Time! This was my first time being in a dealership for myself. I thought it would be a lengthy process met with negotiations, back and forth deal making, a This was my first time being in a dealership for myself. I thought it would be a lengthy process met with negotiations, back and forth deal making, astronomical prices/payments as well as employees that are impatient and rude. This team's service, professionalism and expertise topped everything thereby erasing all of those horrible potentialities. My experience began with Nicole Fisher who spoke to me via text with patience and excellence while directing me all the way with directions and all the way to the dealership. My sales representative, John Lipe, was wonderful. He was personable, knowledgeable, patient and one that I will refer to friends and family alike. I am a stickler for looking people in the eye while talking to them. This guy looked me straight in the eye about every detail of my deal including our humorous interchanges. To me, personally, that is comforting. To top all that great service off so far, the finance manager, Ryan Ganser, came in and closed the deal with ease and patience. I love my car my day and South Oak Dodge was quick and painless. A great big thank you to Nicole, John and Ryan. More

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A Blessing The only word I want to use to describe Fabian Diaz is Blessing. He was extremely helpful and provided me with great customer service. Overall Great E The only word I want to use to describe Fabian Diaz is Blessing. He was extremely helpful and provided me with great customer service. Overall Great Experience! More

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