Nikkie Traficante (Glover)

Wally's Nissan of Latham responded

Dear ellenyoga9, Thank you so much for the kind words about John and our welcoming team! We're delighted you had such a positive experience at Wally's Nissan of Latham. We take pride in providing top-notch service throughout the car-buying process. If you have a moment, we'd love to hear what made your sales price transparency, trade-in experience, and purchase time less than perfect. Your insights help us continuously improve! Sincerely, The Team at Wally's Nissan of Latham (518) 278-0766

Wally's Nissan of Latham responded

Dear Tyler, Thank you so much for your positive feedback. We're truly delighted that our team, especially Nikkie, Eric, Steven, and Kelly, were helpful and understanding. It means a lot that we were able to work with you to stay within your budget. We're always striving to improve, so if you have any specific suggestions on how we could further enhance your experience please don't hesitate to share! Sincerely, The Team at Wally's Nissan of Latham (518) 278-0766

Wally's Nissan of Latham responded

Thank you so much for the fantastic review! We're thrilled to hear that you had a great car shopping experience with our team. We always strive to provide excellent customer service and we'll be sure to let Eric, Nikkie, and Steven know about your kind words! The Team at Wally's Nissan of Latham (518) 278-0766

Wally's Nissan of Latham responded

Moeorles, Thank you so much for the amazing review! We're absolutely thrilled to hear that your experience at our dealership was the best you've ever had. That's the kind of feedback we love to receive! We'll be sure to let Nikkie and John know about your kind words! The Team at Wally's Nissan of Latham (518) 278-0766

Wally's Nissan of Latham responded

Here's a response draft for Norasue's positive review: Hi Norasue, Thank you so much for the amazing review! We're so happy to hear that Jack provided excellent service and that you're loving your new Rogue. It sounds like you had a smooth and enjoyable experience with us. We're glad that Nikkie and Jack were able to make the process so easy! We'll be sure to share your kind words with them. The Team at Wally's Nissan of Latham (518) 278-0766

Wally's Nissan of Latham responded

Hello jongriffin6, Thank you for your glowing 5-star review! We're thrilled to hear about your positive experience with your Sentra purchase from Wally's Nissan of Latham last May and your satisfaction with both our sales and service departments. Knowing that Mike Skinner, Nikkie Traficante (Glover), Dante Gregory, and Ram in service provided you with friendly and professional service fills us with pride. Your feedback on service price transparency, workmanship, service time, and communication is greatly appreciated. It's our goal to maintain a high standard of service that ensures our customers feel valued and satisfied. We're honored by your recommendation and are here to continue providing first-rate service whenever you need it. If there's anything more we can do for you or any additional feedback you'd like to share, please don't hesitate to reach out. We look forward to serving you again in the future. Best regards, The Team at Wally's Nissan of Latham (518) 278-0766

Wally's Nissan of Latham responded

Hello tinamarrero360, Thank you so much for sharing your experience and for the outstanding review! We're delighted to hear that your car buying experience with us at Wally's Nissan of Latham was the best you've ever had. Hearing that John was very polite and knowledgeable, and that Nikkie Traficante (Glover) contributed to making your experience smooth and enjoyable means a great deal to us. Your satisfaction with the vehicle you purchased and the customer service you received is our top priority. We're thrilled to have met your expectations in these areas. We appreciate your recommendation and are here to support you with any future needs. Thank you again for choosing us, and we look forward to the opportunity to serve you again. Best regards, The Team at Wally's Nissan of Latham (518) 278-0766

Wally's Nissan of Latham responded

Hello nadia_nowak9, Thank you for sharing such a wonderful review! We're absolutely delighted to hear that Bryan Vasseur provided you with an informative, patient, and all-around wonderful experience at Wally's Nissan of Latham. It's great to know that his readiness to answer questions and his extensive knowledge about Nissan vehicles made your visit both educational and enjoyable. We also appreciate your recognition of the warm and welcoming atmosphere created by Bryan and the rest of our team, including Nikkie Traficante (Glover), Jeff Nadim, and Briannah Soza. It's our goal to make every visit memorable and we're thrilled to hear you're looking forward to your next stop at the dealership. Thank you for your recommendation and kind words. We're here for any help you need in the future and can't wait to welcome you back. Warm regards, The Team at Wally's Nissan of Latham (518) 250-4380