Dealership Experience
2 yrs, 10 mos
Industry Experience
5 yrs, 7 mos
106 Reviews
Write a Review106 Reviews of Noah Rowe
December 30, 2023
Sales staff was very attentive and the vehicle we purchased is outstanding. Returned to dealership today for oil change and rotation. Service was preformed promptly and staff in service is among the purchased is outstanding. Returned to dealership today for oil change and rotation. Service was preformed promptly and staff in service is among the finest I’ve dealt with. Had a problem with a rebate but was rectified by by the GM and issued a check on the spot. Jim Ellis Cadillac is 2 hours from our home. We will make the trip to purchase our next Cadillac from Jim Ellis. Great staff and customer service appears to be their main objective. Rear to be 100 percent satisfied in purchasing a vehicle, very nice change. More
Other Employees Tagged: Jamie Warren, Justin Perlino, Mark Starks
June 27, 2023
Couldn’t ask for better customer service or a better experience at a luxury car dealership in general! 5 stars all around, sales, service, even the owner was nice enough to come out to congratulate me o experience at a luxury car dealership in general! 5 stars all around, sales, service, even the owner was nice enough to come out to congratulate me on my purchase! More
Other Employees Tagged: Justin Perlino, Tate Chesser, Jeremy Shivers, Hamid Nadimi, Amber Holly, Reggie Perry, Mark Starks , Jason Strong
May 16, 2023
STILL AWAITING A RESPONSE FOR SERVICE RENDERD IN FEBRUARY. No one wants to own up to the mistakes made on behalf of the dealership.Noaccuarte help on days needed is not my fault and shouldn't have t FEBRUARY. No one wants to own up to the mistakes made on behalf of the dealership.Noaccuarte help on days needed is not my fault and shouldn't have to pay for dealers issues. More
Other Employees Tagged: Kristin Buffington , Jason the service manager
April 26, 2023
He did not order my part for a CT5 Cadillac. Noah kept lying stating that the part did not come in. I contacted Cadillac in New Port News VA where I was traveling to and they reported to me th Noah kept lying stating that the part did not come in. I contacted Cadillac in New Port News VA where I was traveling to and they reported to me that the part I need would arrive within 24 hr of my dropping my car to the dealership More
April 22, 2023
Service Advisors Noah and Reggie are always the best and very helpful. They are the best part of my experience. However, far too many concerns and issues have risen since my initial purchase with this car a very helpful. They are the best part of my experience. However, far too many concerns and issues have risen since my initial purchase with this car and I’m not a happy cadillac owner at this time. Wiring going out. Issues with the muffler! Way too many issues with what should have been a more pleasant owner experience. More
Other Employees Tagged: Alan Cavell, Reggie Perry , Young lady that answers the phone in service, is also always amazing and wonderful to encounter.
April 10, 2023
Reggie, Noel, Miranda, Kim really everyone there is friendly and helpful. Great work good prices. friendly and helpful. Great work good prices. More
Other Employees Tagged: Reggie Perry , Miranda and Kim
April 04, 2023
Always a great service experience. They are always professional and on time. Noah is awesome!! They are always professional and on time. Noah is awesome!! More
Other Employees Tagged: Reggie Perry
March 30, 2023
Most likely one of the Best in entire Automotive Industry - Worldwide!! Traveled quite extensively throughout my lifetime, personally as well professionally. Had lots of interactions and very indepth experie - Worldwide!! Traveled quite extensively throughout my lifetime, personally as well professionally. Had lots of interactions and very indepth experiences regarding High-end Cars, their respective customization and high-tech tuning. This Dealership is a one-stop-shop, especially when it comes to the V-Line Brand of Cadillac. GM of Sales, Mr. Brent very knowledgeable, very keen and to the point. Won't waste your time - please do same; simple mathematics folks!!! Be clear concise in your communications and clarity will accompany you throughout whatever it is you dealing with. General Motors can be proud to have Jim Ellis representing the entire Cadillac Brand with a roster of well seasoned executive talent. Mr. Warren, the main General Manager is by far one of the BEST that ever did it. Chief Executive all around; ..and it shows, cause he is leading by exemplary character, integrity & a sound personality. We, my business partners and their respective clientele looking forward to many many more years of doing business with the Jim Ellis Family and their fleet of automotive brands, makes & models. Can't wait to see the innovative breakthrough technology and stunning designs coming from the GM brand in the near future. Thank you Cadillac. More
Other Employees Tagged: Jamie Warren, Tate Chesser, Hamid Nadimi, Reggie Perry , Brent Kleen, Quinton Manston *****