Noah Rowe
Noah Rowe at Jim Ellis Cadillac
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Noah Rowe

Service Advisor

Jim Ellis Cadillac

5880 Peachtree Blvd.
Atlanta, GA 30341

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4.5
106 Reviews

Dealership Experience

2 yrs, 10 mos

Industry Experience

5 yrs, 7 mos

4.5

106 Reviews

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106 Reviews of Noah Rowe

December 30, 2023

Dealership Rating
Employee Rating

Sales staff was very attentive and the vehicle we purchased is outstanding. Returned to dealership today for oil change and rotation. Service was preformed promptly and staff in service is among the More

by monty.len.ward
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 06, 2024

Jim Ellis Cadillac responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

June 27, 2023

Dealership Rating
Employee Rating

Couldn’t ask for better customer service or a better experience at a luxury car dealership in general! 5 stars all around, sales, service, even the owner was nice enough to come out to congratulate me o More

by christopher.homsi
Sales Price Transparency
Recommend Dealer
Yes
Jun 30, 2023

Jim Ellis Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Cadillac and we hope to see you again soon!

May 16, 2023

Dealership Rating
Employee Rating

STILL AWAITING A RESPONSE FOR SERVICE RENDERD IN FEBRUARY. No one wants to own up to the mistakes made on behalf of the dealership.Noaccuarte help on days needed is not my fault and shouldn't have t More

by STRW35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kristin Buffington , Jason the service manager

May 17, 2023

Jim Ellis Cadillac responded

Thank you so much for reaching out. From my understanding, our service manager has already reached out to you to resolve this matter. If you have any additional questions, please contact our service department. Have a great day.

April 28, 2023

Dealership Rating
Employee Rating

Dealership did a good job, they didn't keep my car for long, but my car was not washed. More

by evelynntiful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 28, 2023

Jim Ellis Cadillac responded

Hi there. We appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to make this up to you. Please contact our scheduling department at your earliest convenience so that we can set up a time to detail your vehicle. We sincerely appreciate your time!

April 26, 2023

Dealership Rating
Employee Rating

He did not order my part for a CT5 Cadillac. Noah kept lying stating that the part did not come in. I contacted Cadillac in New Port News VA where I was traveling to and they reported to me th More

by Romonafrbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 27, 2023

Jim Ellis Cadillac responded

Thank you for reaching out to let us know about this experience. We sincerely apologize that we fell below our standards and for any inconvenience that this may have caused you. If we can assist you further, please feel free to reach out to Quinton Manston, our service director, at 770-243-5681.

April 22, 2023

Dealership Rating
Employee Rating

Service Advisors Noah and Reggie are always the best and very helpful. They are the best part of my experience. However, far too many concerns and issues have risen since my initial purchase with this car a More

by TC2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Cavell, Reggie Perry , Young lady that answers the phone in service, is also always amazing and wonderful to encounter.

Apr 25, 2023

Jim Ellis Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

April 10, 2023

Dealership Rating
Employee Rating

Reggie, Noel, Miranda, Kim really everyone there is friendly and helpful. Great work good prices. More

by Mark Widerberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Reggie Perry , Miranda and Kim

May 11, 2023

Jim Ellis Cadillac responded

It is great to hear everything was done quickly and to your satisfaction!

April 04, 2023

Dealership Rating
Employee Rating

Excellent service and Noah is always great to deal with. The car was returned washed and repairs completed as needed. More

by Shane Brinkerhoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2023

Jim Ellis Cadillac responded

Thank you for taking the time to let us know about your experience! We sincerely value your business and look forward to your next visit!

April 04, 2023

Dealership Rating
Employee Rating

Always a great service experience. They are always professional and on time. Noah is awesome!! More

by DEANNAR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Reggie Perry

Apr 07, 2023

Jim Ellis Cadillac responded

Thanks for highlighting some of our staff who helped make this such a great experience!

March 30, 2023

Dealership Rating
Employee Rating

Most likely one of the Best in entire Automotive Industry - Worldwide!! Traveled quite extensively throughout my lifetime, personally as well professionally. Had lots of interactions and very indepth experie More

by S. E A L. of Killer Branding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Warren, Tate Chesser, Hamid Nadimi, Reggie Perry , Brent Kleen, Quinton Manston *****

Apr 03, 2023

Jim Ellis Cadillac responded

Wow, it's experiences like yours that really keep us motivated! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Ellis Cadillac!

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