"I’ve been to two different Mercedes dealerships in north..."
I’ve been to two different Mercedes dealerships in north Houston. Mercedes-Benz of The Woodlands was by far the better experience. I chose to buy and have my car serviced here for the fact that customer service is top notch, the dealership is very organized, and the experience is seamless.
"Both Mark and Donald are top professionals who deliver..."
Both Mark and Donald are top professionals who deliver excellent service. They seem to really care about their customers. I love Mercedes Benz of the Woodlands!
"After a 10 year history with Richard Harper at the Lexus..."
After a 10 year history with Richard Harper at the Lexus company, I was pleased
to learn that he was with Mercedes, the Woodlands. When it was time to buy a new
car, I called him. He found the car that I wanted in a couple of days and the deal
was made. He has made sure that I have had all the support that I have needed
during the delivery and any other follow up.
He even watched for me when I came in for Service and made sure I had no problem.
I will recommend him to any of my friends that want to buy a car.
"Second time buying a car from this dealership, second..."
Second time buying a car from this dealership, second time being humbled by the experience of dealing with so many great individuals in every department. Rosario F. is our sales Lady and we will use her again when the time comes. Michael L. , & Justin J. made the deal a breeze, Paula A. made the paperwork easy. Nellie M. familiarized us with the functions inside and out of the vehicles. We love the cleanliness and professionalism of this dealership. We highly recommend, Thanks everyone.
"Noelia Murphy was our Service Brand Consultant on our new..."
- Martee Rush
Noelia Murphy was our Service Brand Consultant on our new purchase. She was extremely knowledgeable, patient and did a great job on introducing us to our new vehicle.
Noelia Murphy was the Sales Brand Consultant that explained the features of my vehicle. She possessed a wealth of knowledge regarding the 2020 GLE 350W4 that I purchased. She made me feel extremely comfortable regarding my new vehicle and all the features that are on the vehicle,
"Great car buying experience"
- Mark & Donna J
Bill Lynch facilitated a great auto shopping experience for us. He was generous with his time, knowledgeable about the product, and skillful in providing guidance toward satisfying decisions. Along with the efforts of Sales Manager, Michael Lilley, and the dealership personnel, we were able to purchase our new vehicle in a friendly, efficient environment. We feel fortunate to have been represented by Bill Lynch.
"Muy linda persona y sevicial! Las veces que le he escrito..."
- Evelyn Amaya
Muy linda persona y sevicial! Las veces que le he escrito para alguna pregunta no espero mucho para su respuesta. Está siempre pendiente de preguntar cómo marcha todo. Estoy muy contenta de poder tratar con alguien que siempre tiene una actitud muy linda para ayudar y conoce de su trabajo
"Good first service experience"
My service rep Richard was efficient and explained the repairs clearly. Nellie graciously gave me a comprehensive refresher course on the various features of the car. The waiting area is very accommodating with various beverages and snacks. Overall positive first service experience.
"Awesome service and a very profesional team! Starting..."
Awesome service and a very profesional team! Starting from the sales agent, Financing agent, and Nellie, instructed me very well, on all the car details!