Norm L'Heureux | Page 18
Senior Product & Technology Consultant
Kia Country of Charleston
2361 Savannah Highway
Charleston, SC 29414
I have been in the car business since 2004 and with Kia since 2007. I always try to listen to my customers so that I can put them in a car that fits not only their needs but their budget as well. I am a fan of college and professional football and am an avid snow skier.
Read moreDealership Experience
16 yrs, 11 mos
Industry Experience
19 yrs, 6 mos
Specialties & Trainings
Kia Elite Sales 3 consecutive years.
Employee Video
180 Reviews
Write a Review180 Reviews of Norm L'Heureux
January 09, 2012
The team was amazing. I did not feel pressured into getting a car. He let me and my fiance talk it out and let us see what was the best fit for us. Same as when it came time to sign all the paperwork, getting a car. He let me and my fiance talk it out and let us see what was the best fit for us. Same as when it came time to sign all the paperwork, they didn't pressure us into getting extra add ons or extra coverage. They explained what each was for and then I would say yes or no. Best experience I have ever had at a dealership. Will definitely be going back when it is time to get our 2nd car. More
Other Employees Tagged: Norm Lheureux
December 31, 2011
the dealership accepted the USAA pricing without question which made for a pleasant transaction. Norm handled the transaction with a high degree of courtesy and spent time with us going over the electronics which made for a pleasant transaction. Norm handled the transaction with a high degree of courtesy and spent time with us going over the electronics of the vehicle (Sorento)as well as pairing the bluetooth in our phones to the on board call system. I would recommend him and the dealership to my friends and acquaintences. More
Other Employees Tagged: Norm L'Hereaux
December 28, 2011
Our Salesman, Norm Lheurux was excellent. He was couteous and gave us follow-up calls throughout our shopping period. Our decision to buy a Kia brand car was largely due to Norm's professionalism a couteous and gave us follow-up calls throughout our shopping period. Our decision to buy a Kia brand car was largely due to Norm's professionalism and his knowledge of the products. Norm was patient with us throughout the buying process and was very helpful with good advice so that we eneded up with the right options package for our needs. we got the GDI engine with 32MPG. Our evaluation of the dealership would be straight 5's (perfect score) if it were based only on our salesman. The score is reduced due to interactions with other staff/management of the dealership. Overall we had a great buying experience, and would send our friends to see Norm for their next car. More
Other Employees Tagged: Norm Lheureux,
November 14, 2011
We had done some casual shopping around for a new auto. The dealership and Norm L Heureux helped us to get serious and make a decision. The process was not anything like "going to the dentist". They made The dealership and Norm L Heureux helped us to get serious and make a decision. The process was not anything like "going to the dentist". They made is as painless as possible. In short, we were very pleased and would recommend Norm & Kia Country to anyone who wants to know. A. Dee More
Other Employees Tagged: Norm L Heureux
October 05, 2011
We recently bought a Kia Soul for our daughter and this was truly the easiest and most stress free car buying experience we've ever had. Elijah and Norm were very kind, professional and knowledgeable abou was truly the easiest and most stress free car buying experience we've ever had. Elijah and Norm were very kind, professional and knowledgeable about the vehichle we purchased as well as Kias in general and never put any pressure on us in any way. We were very pleased with the price and how quickly the entire transaction took place. They even played along with the surprise for our daughtera Kia Country, Elijah and Norm really understand what customer service is all about! More
Other Employees Tagged: Elijah Tucker , Elijah & Norm
October 03, 2011
We had not purchased a car in 23 years and were honestly uneasy with the process until we met with Norm. He was extremely knowledgeable, professional, and he made us feel comfortable throughout the entire e uneasy with the process until we met with Norm. He was extremely knowledgeable, professional, and he made us feel comfortable throughout the entire experience. More
Other Employees Tagged: Norm L'Heureux
September 07, 2011
Norm was very pleasant and responsive to our needs/ desires and to the fact that I had just totaled our 2003 KIA Sedona the day before. I did not feel pressured by him, but I felt he tried hard to ple desires and to the fact that I had just totaled our 2003 KIA Sedona the day before. I did not feel pressured by him, but I felt he tried hard to please us. We were very satisfied with our experience at your store and also we are very pleased with our purchase. Thanks, also for giving us a price break through your relationship with USAA. More
Other Employees Tagged: Jeremy Wilson, Norm L'Hereux and the finance man
July 27, 2011
The salesman (Norm Lheureux) was very helpful and didn't use high pressure tactics. We were in and out in a timely manner which is unusual for a car dealership. I would recommend others to this dealership. use high pressure tactics. We were in and out in a timely manner which is unusual for a car dealership. I would recommend others to this dealership. More
Other Employees Tagged: Norm Lheureux
June 21, 2011
I went into the dealership on June 14th 2011, looking for a mini van. I sat down with Norm and talked about numbers and what i wanted to spend monthly. He showed me two cars that day that were in my price ra a mini van. I sat down with Norm and talked about numbers and what i wanted to spend monthly. He showed me two cars that day that were in my price range. On Wednesday June 15th, Norm had called me to tell me that my credit was not the greatest and that I would need a co-signer, so I gave him my mothers number and he called right away. Thrusday I went to the dealership and talked about a differnt option. So I purchased a 2012 Kia Sedona. Norm and the other salesman were 100% awesome. I would totally recommend their services. And I look forward to doing business with them in the furture. Thanks Meagan 6/21/11 More
Other Employees Tagged: Norm L'Heureux
June 15, 2011
I heard about Kia Country from a friend who had bought a car there. I went to two dealerships beforehand while looking for a car, but both experiences were unfavorable. After that, I was just about to giv car there. I went to two dealerships beforehand while looking for a car, but both experiences were unfavorable. After that, I was just about to give up on dealerships and their overly pushy dealers. When I had arrived at Kia Country I expected a similar experience, but the opposite was the case. Norm was not only friendly, but also did not exert too much pressure at any time, which led to a stress free deal. Overall, would definitely go back to purchase another car at some point. More
Other Employees Tagged: Norm L'Heureux