"Best dealership "
Best dealership i have ever been too. They are warm courteous and easy going. Don't force anything and handles business in perfect reliable fashion.
"They got em"
- Coach att
My second purchase from Auto Palace
Great customer service quality cars
When it’s time for my next car
I’m going back
Shout out to John an Nick
They got em
"Best autodealer "
- Giuseppe Gt
Nick . John and Monte they are fantastic they are fantastic professional people. I buy 2 beautiful Mercedes better the new and they take care me until last minute this is my best life time dealear thank you auto palace.
- Matthew C.
Customer service was top notch. Nick and Tim made purchasing my dream accessible and a reality. Norris was also involved in the process and he took great care of me. He was very knowledgeable and helpful. The entire staff went to great lengths to ensure I was happy with my purchase, even after I drove off the lot. They did everything they promised and more. I couldn’t imagine how buying my Mercedes G550 could have been any better. I was truly impressed with the level of service provided and was shocked it ACTUALLY exists here in Michigan.
"Best car buying experience ever!"
I went to auto palace to look at a car and bought two!The owner Nick was amazing and his staff terrific.Norris the manager spent a lot of time making everything perfect for for the two cars after the sale.They did everything they promised and more.Cars are hand picked and priced right.I traded two cars in and felt the trade in prices were very fair.Tim,Alexis and Kim were all super friendly and helpful as well.I have to say they get a ten out of ten from me!
Staffs are great Tim, Nick all the people working in The Auto Palace are very professional. Thank you!!! staffs are very friendly and they helped me to make the best decision for buying a car!
"IT WAS A PLEASURE TO ACTUALLY ENJOY MY CAR PURCHASE"
By a stroke of luck, I stumbled upon, probably the best used, or pre-owned car dealer on the planet. Being a car guy, I was in the market for a collectable Mustang of moderate distinction. As I scoured the internet, a stroke of luck was bestowed upon me by the powers above. I had found the Auto Palace of Warren Michigan, who so handily had in their possession a 1999 35th Anniversary, limited edition Mustang convertible. So I called them and got to speak to Mr. Norris Neamou. He was courteous and responsive to my questions. To make things better, he directed me to his sales manager Tim Shea. Buying a car from the internet and out of state can be somewhat daunting. However, dealing with Tim Shea was an absolute pleasure ! Why ? Because this guy exudes honesty and respect in addition to being informative and very accommodating at every turn. I took everything he said at his word, and the management team there backed up everything he portrayed and promised. Lots of integrity here ! It was a pleasure and I'll be back again. And I love the car!
Other Employees Tagged:
"First class buying experience"
- beemer 75
this place is truly awesome as well as the staff there are no junk rides here instead the indoor
show room is comparable to (well no other show rooms new or used) I was treated as if I had first class concierge service offered at prime establishments the vehicle I purchased BMW il was everything
as advertised and exceeded my expectations
This dealership is top notch!
We have been buying from Auto Palace for years and each experience gets better and better. They are not satisfied until you drive off the lot fully knowledgeable of your vehicle and completely at ease.
It's always a pleasure to do business with such great people.
"Great buying experience"
I was an out of state buyer (600 miles plus) that had been looking for a specific make and model vehicle for several months. It just so happened that I found a vehicle meeting what I was looking for at The Auto Palace. Even though I was out of state, I was able to get enough of a feel from Norris through pictures, the Carfax, and a FaceTime video session that it was worth my time to fly to see the vehicle. Tim quickly took a deposit and I flew in a few days later for a test drive and made the buying decision and was shortly driving home.
Overall great buying experience, professional staff and incredible choice of inventory. Worth more than a casual look. Great showroom too.