Omar Hajira

Do not buy from this dealership. Asking to pay for a car al;most $76000.00 for a car listed at a much lower price by Hyundai motors Asking to pay for a car al;most $76000.00 for a car listed at a much lower price by Hyundai motors More

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Rick Case forged my signature on car lease documents and denied it. My friend works therr or I would have gone to the authorities. denied it. My friend works therr or I would have gone to the authorities. More

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From start to finish the transaction was professional. Sales person was friendly helpful and treated me with respect. Finance person was thorough explaining each element of finances. Sales person was friendly helpful and treated me with respect. Finance person was thorough explaining each element of finances. More

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Top notch team, very professional and experienced. Easton Jones, Houssine Belghmi and Omar Hajira are very impressive. They made it very easy for me to complete the purchase transaction. I am very hap Easton Jones, Houssine Belghmi and Omar Hajira are very impressive. They made it very easy for me to complete the purchase transaction. I am very happy with their handling of the purchase. They are great asset to the company. Well done!. More

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Professional salesman. All questions answered. Exceptional service. They made sure that we were happy! Thank you! All questions answered. Exceptional service. They made sure that we were happy! Thank you! More

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The process of purchasing a new vehicle went very smoothly, and was expeditious. I would recommend this dealer to anyone smoothly, and was expeditious. I would recommend this dealer to anyone More

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I’ve become a regular buyer here. My family and I are happy that in all these years plantation Hyundai have been able to retain familiar faces to help us. A special dealership My family and I are happy that in all these years plantation Hyundai have been able to retain familiar faces to help us. A special dealership indeed.. More

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Great and speedy service. They offered me a fresh banana... and as they were ordering stuff from Starbucks, they bought me sandwich and an ice coffee... where else do you get They offered me a fresh banana... and as they were ordering stuff from Starbucks, they bought me sandwich and an ice coffee... where else do you get such royal treatment just for coming to get an oil change? They even gave me tickets to the auto show... wow... love this place. I just traded in the 2019 Santa Fe for a 2022 Santa Fe and got an awesome deal. More

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They gave me an okay price for my trade but I knew I would make up some of the difference in the tax savings. Or so I thought. After agreeing on the trade in they came back with adding on $3000 over th would make up some of the difference in the tax savings. Or so I thought. After agreeing on the trade in they came back with adding on $3000 over the sticker price. I was told the do this on all new cars now "Because We Can" (AKA Greed Fee). During the Finance portion of my self inflicted torture, Omar did not include my $1000 cash deposit (in addition to the Trade in), signed me up for "The Next Mile" pre-paid maintenance and let me leave without a copy of the vehicle registration. As he was racing through the page flipping, I caught that the $1000 was missing from the contract but instead of correcting his mistake, Omar just had the cashier refund me the deposit. Omar did not go over the fees and I did not catch the pre-paid maintenance plan until I went onto the My Hyundai App and discovered the amount financed was different from my paperwork. Now I am paying taxes on additional $1,344 with nothing to show for it. I left multiple messages for Omar and did not receive any call backs. My sales agent spoke to Omar and I still did not receive a call back. I went into the dealership and was treated like garbage by Donovan when I explained the situation to him. Was told to have a seat and Omar would be with me. Multiple finance people were mulling around but apparently not able to assist. After about 45 minutes, my sales agent saw me standing there and I explained things to him again and he was very apologetic. He took me over to Omar's "supervisor" and, I cant make this up, cut me off and basically scolded/mocked me for making an error in calling the "prepaid maintenance plan" an "extended warranty" and quickly dismissed me stating Omar would be able to assist me. Fortunately my sales agent was still standing there and got to witness the treatment firsthand. I finally got in to see Omar, showed him the "Next Mile" document and told him I wanted it canceled. Ended up going back to the dealership the next day due to the cancelation being completed on a form that only addresses gap insurance. Ferris explained that the gap insurance provider and the pre-paid maintenance are administered by the same company under different names (not at all confusing for a customer). Rick Case if this is how you treat your "best friends" I would hate to see how you treat strangers or people you don't like. Overall I resent making this purchase at Rick Case. I beat myself up every time I get into this car. There is no joy with it and I don't see myself holding onto it for very long. Not that it is a bad car, just the way I was treated by the dealership, the way the purchase was manipulated and feeling completely ripped off leaves me feeling regret. I should have listened to my gut and walked out the first night when I heard "Because We Can". More

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Calling to make an appointment is a living NIGHTMARE. Thank God for Ernest Bynes, I found his personal number & Praise God he got me in right away. Good job Ernest. Appreciate you & what you've done. Nov Thank God for Ernest Bynes, I found his personal number & Praise God he got me in right away. Good job Ernest. Appreciate you & what you've done. Novia C. Ingraham More

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