Dealership Experience
5 yrs, 7 mos
Languages Spoken
Spanish
1 Review
Write a Review1 Review of Oscar Masias
December 29, 2018
Picked up car worse than I left it Brought my car to Carson Nissan to make sure trailering my car to California didn't ruin my alignment because brand new tires are pricey (just install Brought my car to Carson Nissan to make sure trailering my car to California didn't ruin my alignment because brand new tires are pricey (just installed new tires). I get the car back and to drive straight I have to turn to the right. I barely left the parking lot and I knew my xxxx was xxxxed. I should have known when I heard the tires fighting each other on the shop floor (sounded like nails down a chalkboard). I brought the car back and asked for it to be fixed, "sorry our tech went home for the dodgers game" I bring the car back 4 weeks later because I was out on business, car sat at the airport. Finally schedule a new appointment, bring the car to the shop, they said the tires are bald and we can't do an alignment with bald tires. I ask for my $560.00 dollars back, they said "no, sorry" I asked to talk to the manager they took my number and said she would call, (She never did) I brought my car to West End Alignment & Auto Repair, They fixed my alignment and gave me the laundry list of alignment issue. One!!! the cam bolt was completely lose which xxxxed up my camber on the drivers side, hence the steering to the right, Second!!! One of the bolts was completely in backwards. My car now is perfect and I have a new set of tires on the way. WEA only charged me $180.00. More
Other Employees Tagged: Mayra Gutierrez, Miguel Moran