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Otany Lantigua

Overview Reviews (219)

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Otany Lantigua

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Otany Lantigua | Page 6

Product Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.9

219 Reviews

Overview Reviews (219)

Dealership Experience

15 yrs, 11 mos

Industry Experience

15 yrs, 11 mos

Specialties & Trainings

Lexus Master Certified

Costco Certified

Truecar Certified

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4.9

219 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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219 Reviews of Otany Lantigua

July 27, 2023

Dealership Rating

Employee Rating

Otany is fantastic! He is honest, transparent, and genuine. He goes above and beyond to get the car of your dreams at a fair price. He is honest, transparent, and genuine. He goes above and beyond to get the car of your dreams at a fair price. More

by Diana Londono

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Jul 28, 2023 -

Lexus of Pembroke Pines responded

Diana, we're delighted to know that Otany was able to assist you in finding your dream car at Lexus of Pembroke Pines. Thanks for the review and happy driving!

July 26, 2023

Dealership Rating

Employee Rating

Overall excellent service. Ottany should be giving the Award of the Month for being very professional, very knowledgeable, he is a person who we can trust. Ottany should be giving the Award of the Month for being very professional, very knowledgeable, he is a person who we can trust. More

by mary.sol49

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Jul 26, 2023 -

Lexus of Pembroke Pines responded

We're delighted to know you had an excellent experience with us at Lexus of Pembroke Pines. Your kind words about Ottany's professionalism and knowledge are greatly appreciated! We'll be sure to pass along your praise.

July 26, 2023

Dealership Rating

Employee Rating

Very organized and helpful, very informative as well. My salesman was awesome and the finance manager was very patient and concerned,Im glad I choose Lexus of Pembroke Pines My salesman was awesome and the finance manager was very patient and concerned,Im glad I choose Lexus of Pembroke Pines More

by DECODIVA1962

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Andre Armani

Helpful 0

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Jul 27, 2023 -

Lexus of Pembroke Pines responded

We're delighted to know you had a positive experience with our team at Lexus of Pembroke Pines! Thank you for your support, and we hope to see you back again down the road!

July 20, 2023

Dealership Rating

Employee Rating

Great service as always, they had me in and out just as I like and made sure everything was still done accurately like and made sure everything was still done accurately More

by CHERI.HEWAN1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Marsala, Sal Kamal, Andre Armani, Rohan Alexander, Luis Llorens, Moez Sachedina

Helpful 0

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Jul 20, 2023 -

Lexus of Pembroke Pines responded

Cheri, thank you for the great review! We're glad to hear that our team at Lexus of Pembroke Pines provided you with efficient and accurate service. We appreciate your business and hope to see you again soon!

July 17, 2023

Dealership Rating

Employee Rating

Really bad customer service skills, will not return to this desler, after Treatment from Ottany this desler, after Treatment from Ottany More

by JBARRIOS1

Verified Customer

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Finance Experience

Recommend Dealer

Helpful 0

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Jul 18, 2023 -

Lexus of Pembroke Pines responded

Customer service is our priority so it's very disappointing to receive this feedback. I would appreciate the chance to speak with you about your experience. In case I can't locate your contact information, would you please reach out to me directly? Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

July 16, 2023

Dealership Rating

Employee Rating

Courteous and professional, they were able to find the vehicle I wanted and delivered as promised. vehicle I wanted and delivered as promised. More

by alicia1227

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rohan Alexander

Helpful 0

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Jul 17, 2023 -

Lexus of Pembroke Pines responded

Thank you, Alicia, for leaving Lexus of Pembroke Pines a five-star review! We are so glad our team delivered a great experience. Congrats on the new ride!

July 14, 2023

Dealership Rating

Employee Rating

Otany is an exceptional employee, very professional, very informative, available at all times, I would recommend Otany to any one. We appreciate all Otany has done for us. Maria & Freddy Torres informative, available at all times, I would recommend Otany to any one. We appreciate all Otany has done for us. Maria & Freddy Torres More

by mary.sol49

Sales Price Transparency

Trade-in Experience

Recommend Dealer

Yes

Other Employees Tagged: Francesca

Helpful 0

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Jul 17, 2023 -

Lexus of Pembroke Pines responded

Thank you for the wonderful review! We're so glad to hear that Otany provided exceptional service and was able to assist you throughout your experience. We truly appreciate your recommendation, Maria & Freddy Torres. Drive safely and have a great day!

July 10, 2023

Dealership Rating

Employee Rating

I was plesantly surprised at the extremely professional service, never had that experience from a car dealership. service, never had that experience from a car dealership. More

by davem25

Sales Price Transparency

Trade-in Experience

Purchase Time

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Recommend Dealer

Yes

Helpful 0

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Jul 10, 2023 -

Lexus of Pembroke Pines responded

Dave, we're so glad to hear that you enjoyed working with our team. Drive safely, and we hope to see you again at Lexus of Pembroke Pines!

July 09, 2023

Dealership Rating

Employee Rating

It was an easy and fast experience I would definitely recommend it to some of my friends. recommend it to some of my friends. More

by Brandon

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cesar Baez

Helpful 0

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Jul 10, 2023 -

Lexus of Pembroke Pines responded

Brandon, thank you for the review! We appreciate your business and hope to see you again at Lexus of Pembroke Pines!

July 03, 2023

Dealership Rating

Employee Rating

Excellent experience no pressure, very helpful took time to show me the technical items and set it up. Much better than when I bought my last Lexus. to show me the technical items and set it up. Much better than when I bought my last Lexus. More

by STOBINSK

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Reggie King

Helpful 0

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Jul 05, 2023 -

Lexus of Pembroke Pines responded

We're so glad to hear that you had an excellent experience shopping at Lexus of Pembroke Pines. Our team is always here to provide a pressure-free and helpful environment for our customers. Drive safely in your new Lexus, and we hope to see you again in the future!

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