"Very reasonable prices at this dealership"
My very best thank you to Mr. Pascal the cars salesman and Carlos the used cars sales manager who in wee hours of the night pulled my offer thru. I have been searching for a Mercedes Benz 400E for about a month and visited a number of advertisements to no avail.
I finally located a vehicle and almost made the final deal but did not really like to color. Mercedes Benz of Silver Sprigs had the car I was looking for the right exterior and interior. Carlos and Pascal stayed way passed dealership closing to make the deal happen. warm and down to earth folks you feel comfortable dealing with.
I recommend anyone buying a Mercedes in DC area to visit MB of Silver Silver springs Maryland and let them quote you a car
"Very helpful "
I am somewhat techno-challenged. After upgrading to a new cell phone, Mr. Pascal Bonhomme helped me to set my device as a "hands free" device while I am in my vehicle. He was through and very personable.
Pascal was fantastic! I can honestly say that although I love Mercedes, my last two buying experiences left a bitter taste in my mouth. However, third time is a charm! I can’t say enough about Pascal and the rest of the team there. I literally went past three other dealerships for a specific used car I had seen in inventory online. Folks the 1 Hour and 17 min drive TWICE was worth it. Even though it is way out of the way, I plan on taking my vehicle for routine maintence when it’s time. I felt like a person and not a quota during my time there and it is an experience I will never forget.
On top of all the great customer service, the selling point was the test drive. Pascal was aware of he fact that I was coming out of an older model CLK350, so on the test drive he took the time to demonstrate and go over all the features in the E350. If it weren’t for that, I honestly think I would have walked away from the car because of all the overwhelming features.
If you’re looking for some one on one attention and a quick and painless buying experience, Mercedes Silver Spring is the dealership of choice!
"Sale and service of my new vehicle "
When shopping for a vehicle I came across Pascal, he was one of the nicest guys ever! He not only provided me 💯 customer service, but when I had a issue with my vehicle he was always available via txt, phone or email. Thanks Pascal for making my vehicle purchase fantastic.
Other Employees Tagged:
Shane Van Dyken