Pastor Osorio
Pastor Osorio at Norman Frede Chevrolet Co.
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Pastor Osorio

Pre-Owned Sales Manager

Norman Frede Chevrolet Co.

16801 Feather Craft Ln
Houston, TX 77058

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4.9
68 Reviews
4.9

68 Reviews

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68 Reviews of Pastor Osorio

March 13, 2024

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Employee Rating

Great and helpful sales staff. Great finance department also. This was not our first purchase from dealership and it will not be our last. More

by Bill_collins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 15, 2024

Norman Frede Chevrolet Co. responded

Thank you, Bill, for this wonderful feedback! We are happy to hear how our staff helped you and we will be sure to let them know of your kind words. Take care and have a great day! Sincerely, The Norman Frede Chevrolet Team

December 29, 2023

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I received great service from Melissa and Pastor. They understood what I needed to accomplish when trading in my old vehicle and purchasing my new one and we got the deal done! More

by Lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amy Bowlin, Melissa Retana

Dec 30, 2023

Norman Frede Chevrolet Co. responded

We appreciate you for letting others know about your experience, Lisa! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

December 09, 2023

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Very helpful and friendly employees. Easy process on buying a car. Will be a repeat customer. More

by theresa2469
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 11, 2023

Norman Frede Chevrolet Co. responded

Theresa, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Norman Frede Chevrolet Team

August 02, 2023

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Fantastic dealership! Purchased 2 cars in under a years time (end of '22 and middle of '23) and both experiences have been great. The vehicles purchased were exactly what More

by arrowood.samuel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Waggoner, Melissa Retana , Amy Bowlin

Aug 04, 2023

Norman Frede Chevrolet Co. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Norman Frede Chevrolet Team

July 19, 2023

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Norman Frede Chevrolet a dealership who knows how to take care you and well go out of their way to make sure your buying experience is top class it was for me and I know it'll be for you come down Norman Fre More

by zepedajoe032snacks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terry Scott

Jul 21, 2023

Norman Frede Chevrolet Co. responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Norman Frede Chevrolet Team

June 12, 2023

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I had a very great car buying experience. Everyone was very friendly and helpful. I bought used car from Melissa she was a great sales rep! More

by Jack
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melissa Retana

Jun 14, 2023

Norman Frede Chevrolet Co. responded

Thank you for this amazing review and shoutout for Melissa! We really appreciate your business. Sincerely, The Norman Frede Chevrolet Team

June 08, 2023

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Knowledgeable staff. Very courteous with no haggle deal. Definitely made the purchase of my sons first truck a very pleasant experience. More

by Texmex1.1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Barr, Zach Malitz , Chris Dominguez

Jun 09, 2023

Norman Frede Chevrolet Co. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Norman Frede Chevrolet Team

April 10, 2023

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It was a great experience to me go to norman frede. Great persons thankyou so much. More

by Rodolfo Ramos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terry Scott

Apr 12, 2023

Norman Frede Chevrolet Co. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

March 29, 2023

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Employee Rating

The people were very informative and helpful in getting me a great deal on the right car. More

by John.mckinney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Barr, Steve Gomez, Joan McKinney, Chance Merritt, Kevin Martinez , Tab Billups, Carlos Garcia, Tony Medellin

Mar 30, 2023

Norman Frede Chevrolet Co. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Norman Frede Chevrolet Team

March 26, 2023

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Awesome experience! !! Chris and the team did a fantastic job on both deals. It was my daughter's first car and they treated us like family there. Car was showroom ready More

by Jason.Antee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlton Cotton , Chris Dominguez

Mar 28, 2023

Norman Frede Chevrolet Co. responded

Jason, thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, The Norman Frede Chevrolet Team

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