"They tried the "let me ask my manager" trick...TWICE!..."
They tried the "let me ask my manager" trick...TWICE! Then tried to push me off of my pre-approving bank at over $16,000 OVER THEIR OWN STICKER PRICE!!! Walk away, fast!
Other Employees Tagged:
"Overall smooth experience. It was a pleasure to work with..."
Overall smooth experience. It was a pleasure to work with Ryker. The team was knowledgeable, transparent, and accommodating. Thank you Royal Moore for assisting me with finding my new-to-me vehicle.
"Andrez was really great and helpful. He answered all of..."
Andrez was really great and helpful. He answered all of our questions. I especially loved the “no pressure” sales team. I’d definitely recommend him if purchasing a new car.
"My wife and I had been looking for the right car for..."
- Matt - Coeur d'Alene
My wife and I had been looking for the right car for several weeks and we had found the one we wanted at Royal Moore (Used Car Lot). They knowingly sold us a car that had been in a wreck. Sure the car fax said it hadn’t, however those things are not always accurate. We drove all the way from northern Idaho in good faith to purchase this car. We didn’t notice the faded “new” paint job on the two drivers side doors... because they went and washed it before giving it to us and it was a bit cloudy outside. It’s a 2017 with very low miles on it. I’m now having to have it repainted. We have contacted Robert (our sales guy at Royal Moore Used Cars) and they have done nothing to help make it right. Even paying for half the cost of making it right would have been great. Nothing! I’m not a car dealer or sales person, however they knew that they sold us a previously wrecked car. They took advantage of us and mislead us. Why is it so hard for car sales people to be honest, ethical, and upfront with people. Unbelievable!
"Great people, Andres good guy, keep teaching him,..."
Great people, Andres good guy, keep teaching him, Robert..great hustle! Patrick, thanks for working with us on the title; we had a good experience
"Andrez and the rest of the team were very accommodating..."
Andrez and the rest of the team were very accommodating and a pleasure to work with. This is the secularist have purchased here and I will be back again
"Brian was very patient and a tremendous help I recommend..."
Brian was very patient and a tremendous help I recommend him 100%. Easy to talk to and to get along with, I appreciate all the help from Royal Moore Subaru.
- New car
When I pulled into the carlot Andreaz greeted me with a smile he was so sincere and welcoming. I purchased the exact vehicle I was looking for. Andreaz, Patrick and Will each treated me with up most respect. I need to stop by soon just to introduce my husband to Andreaz. Everything was perfect. These valuable employees are keepers. Thank you and Blessings
Other Employees Tagged:
- Happy customer
An all together pleasant experience... EACH person I worked with was friendly, courteous and helpful. This is a classy and above and beyond dealership....
"Friendly, honest & knowledgeable "
I had a great experience purchasing my car at Royal Moore! I had never purchased a preowned vehicle before, but both Chuck and Brandon made this purchase very easy. They were honest, knowledgeable and very helpful during the process of making a decision. Chuck did a great job following up with me and Brandon went above and beyond delivering my car and making sure I was well taken care of as I drove off of the lot. I would highly recommend my experience from test drive to signing the papers and everything in between!