- We're on our way!
We purchased a new Forester. Paul Figueiredo, Jack Walczak and Patrick McQueen were very informative, respectful and helpful. It was a pleasure to deal with them. They were patient with our questions and explained everything to our satisfaction. All options were presented without pressure. Paul went the extra mile with our special request for pick-up arrangements. From the test drive to the drive off the lot with our purchase, we felt confident we made the right choice in vehicle and dealership. Thank you Steve Lewis Subaru!
"Bought a pre-owned Honda Civic "
The car had one issue with a tire but the dealership took care of it right away and it has been running great so far. When buying the car and getting it serviced, everyone was very friendly and helpful.
"New car purchase"
Paul & Joe very patient and helpful teaching me with limited tech experience to learn the equipment my new car offers. They made my whole buying a new car experience awesome. Thanks Paul & Joe.
I am from New York State,but, my best friend and son in Mass. Both bought their new cars here and we're so satisfied I decided to buy here also.
"Friendly, attentive and great customer service!"
This was my first experience buying a "new-er" car. Paul Figueiredo was very helpful, from helping me narrow down which car to test drive (what was really the most important to me, mileage? color? limited edition vs. all-weather premium? and so on), he was quick and efficient in helping me to narrow down the choices and what was best suited for me. I test drove one Subaru Forester and was sure I wanted to buy it. Since this was my first time buying a newer car he and the team were very helpful in explaining the steps and what was needed of me, answering my questions and concerns, and we even got a couple laughs in too. All of the staff was very friendly, patient and helpful. David Hanks helped me with financing and gave some really good advice on packages/coverage to consider and why each one was useful, especially for the amount and where I drive .
Even after the process of buying the car was complete, Paul and the Steve Lewis team were very helpful by working with my insurance co. to get my car registered, inspected and ready to drive, they also sent me my license plate and registration info so that I could buy my residential parking permit for the city I live in. When my boyfriend and I came to pick up the car, Dominic explained every little feature of the dashboard and how to get adjusted and ready to drive (from helping us pair the vehicle bluetooth to my iphone, what side the gas was on, and how to set the correct time)!
I'm really glad I went to Steve Lewis, I feel very confident and comfortable with my purchase. The staff were all very genuine and easy to communicate with, I would definitely recommend them to anyone looking to buy a vehicle!
"Quality cars and Great service"
I recently bought a 2015 subaru impreza wagon from Steve Lewis subaru and its beyond words on how to describe them. they were all friendly and very helpful and not once did i feel like a fish in a pool of sharks. they took there time and got me a deal that i was looking for. quite frankly from this day forward i would tell any one i met about the service i was shown. I will 100 percent shop from Steve Lewis again.
Worked with Paul on the purchase of our new Outback. Paul was a pleasure to work with, and made the usually stressful experience of purchasing a new vehicle as easy a possible! We look forward to a long relationship with Steve Lewis Subaru.
"Extremely pleasant and easy to work with "
We recently went to the Bertera Subaru in West Springfield, did not like our experience so we left and never went back. Today we drove 45 mins to the Subaru in Hadley and we had a much better experience. Paul was extremely friendly and attentive! He worked with us, listened to our needs, and patiently negotiated with us until we were comfortable with the numbers. Thank you Paul! When the hubby is ready to get his Subaru Legacy we will look for you!
"Awesome experience all around"
With the winter coming, I knew I had to find a newer, reliable car. I had searched online for the exact make and model I wanted at various locations, and Steve Lewis has best selection around. Paul helped me find the car I was looking for (in excellent condition) at a great price. I live just over the border in NY state, and Paul had his guys travel there to get my new car registered (saving me a trip to the RMV) and even delivered it to me with a full tank of gas. Wow! Outstanding service. Thank you for everything, from test driving to financing help at the lowest rate around. Highly recommend!
Other Employees Tagged:
"A good used-car buying experience"
This dealership had the used car I wanted and made the negotiating, financing, and purchasing process pretty painless. Paul was a friendly, helpful, and communicative salesperson, and I appreciated his straight-forwardness.
"Bought two cars, had an issue, we were well taken care of "
We originally bought a 2018 Subaru impreza and a 2011 mini cooper from Steve Lewis back in August of this year. Shortly after, the mini started having several issues, it ended up needing several thousand dollars worth of work, and possibly an engine on top of that. They were kind enough to set us up with a loaner car for free, towed the problem vehicle to the nearest mini dealer and had them diagnose the vehicle with no cost to us. They proceeded to let us know what was wrong with it, and offered to give us a credit back for every penny we paid towards the car. We just picked up our 2012 outback from them today and couldn't be happier! Paul was our salesman for both purchases, and he was great! He has an upbeat attitude but he's also a real person you can talk to, not just some guy who is trying to force you into buying a car. We will definitely be coming back, and recommending them to our friends and families!