Paul Frey | Page 20

Impressed with Service Dept. and Paul Frey at Boardwalk! Paul Frey got me into the shop to inspect and warranty my car very quickly! I appreciate their customer orientation and professionalism! Highly Recomm Paul Frey got me into the shop to inspect and warranty my car very quickly! I appreciate their customer orientation and professionalism! Highly Recommend the Service Department! More

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Paul Frey -> Friendly, professional and VERY knowledgeable on Maseratis. I trust Paul 100% with his recommendations for repairs. Boardwalk Ferrari/Maserati - first in class for service. They knowledgeable on Maseratis. I trust Paul 100% with his recommendations for repairs. Boardwalk Ferrari/Maserati - first in class for service. They make you feel like part of an elite family. You never have to wonder what work is being done to your car nor do you ever have to call to find out the status. I highly recommend Boardwalk Ferrari/Maserati - I’d you’re serious about your car - be serious and trust no one else to work on it. More

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Great service, better than most! Took my car in for routine maintenance and door that wouldn't lock. Paul's communication on the status of the car was spot on. Once complete, he fol Took my car in for routine maintenance and door that wouldn't lock. Paul's communication on the status of the car was spot on. Once complete, he followed up with a phone call and a very detailed email explaining all work that had been done. That detailed email is something I haven't received elsewhere. Thank you! More

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Porsche 911 annual service My Porsche 911 needed its annual service, and new tires, so I dropped it off while picking my California up from its annual service. Super convenient. My Porsche 911 needed its annual service, and new tires, so I dropped it off while picking my California up from its annual service. Super convenient. Communication good, as always, and the car was spotless upon return. The entire team went above and beyond with the current COVID-19 situation to make sure everything was satisfactory upon return. Happy customer, as aways. More

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Excellent Service as always! As Ferrari owners most all of us expect excellent service from the Ferrari Dealers, but when taking my car to Boardwalk, I KNOW that my experience wil As Ferrari owners most all of us expect excellent service from the Ferrari Dealers, but when taking my car to Boardwalk, I KNOW that my experience will be excellent. This past visit was no exception with Paul and the Technician completing all that I asked for and some other items I had not noticed. It is that attention to detail that Steve Fordham inspires in the Service Managers, Technicians, and others who support the Service Dept. (e.g., Parts Department) And it is service that always brings me back to any auto dealership. More

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Excellent customer service Excellent dealership, good attention to all the fine details and always fun to walk around the showroom. Paul is my service manager, he is great...com Excellent dealership, good attention to all the fine details and always fun to walk around the showroom. Paul is my service manager, he is great...communicates well and super helpful. More

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Another annual service on my 2011 Ferrari California. Done right, done on time and great communication throughout the process. Service stellar, as always, at Boardwalk Ferrari. Enjoy working with Paul an Done right, done on time and great communication throughout the process. Service stellar, as always, at Boardwalk Ferrari. Enjoy working with Paul and Amanda, and thanks to Steve for arranging a tour of the service facility as part of the local FCA event. More

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"It takes what it takes" There is a process to be able to order the new Ferrari you think you want. It took time but I appreciate Sam (Elam) for being a man of his word and do There is a process to be able to order the new Ferrari you think you want. It took time but I appreciate Sam (Elam) for being a man of his word and doing our transaction with a handshake. He outlined the process and followed-up as agreed. Boardwalk Ferrari Dallas representatives were very helpful even if Sam was not there, to tend to my needs. Could not recommend the dealership more. rnc More

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I cannot compliment Lindsay Redfern enough on how she handled my transaction! Hopefully, the first of many. I live in Fort Worth. I have never previously purchased cars from Boardwalk due to the many handled my transaction! Hopefully, the first of many. I live in Fort Worth. I have never previously purchased cars from Boardwalk due to the many perceived challenges of buying and servicing an exotic car all the way in North Dallas/Plano. All of the perceived challenges to Ferrari ownership such as distance to Plano for service, reliability of the current cars, and dealer 'snootiness’ are just NOT true! I can now attest to that. Lindsay Redfern, Mindy, Cors, Brian, Enver and the team have been amazing to work with. During the sales process we encountered some transactional challenges with trade-in values, timing, inventory, distance to the dealership, and other details. She logically and professionally helped overcome any conceivable issues. I have recommended Lindsay and Boardwalk to several friends who have all had great experiences. They have proven to be 'Best in Class'. Keep up the great work! More

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Wheel Replacement Paul Frey did an excellent job tracking the delivery of the wheel from Maranello to the US and arranging for the technician to install and align the c Paul Frey did an excellent job tracking the delivery of the wheel from Maranello to the US and arranging for the technician to install and align the car. Finished work and was delivered on time. More

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