"20,000 mile service"
As always the service was on time and complete. Each employee I came in contact with was courteous and greeted me with a smile. I have had my cars serviced there many times and have never had a problem with any of the staff beginning with arriving there until I left. Pat Ragan took good care of me and my car. I will continue taking my 2 cars there when I need service.
"Work always done right"
- Barry C
I will always take my car for maintenance or repair to Pappas Toyota, because of mainly 3 people,
1st Josh Brown ,mechanic, superb mechanic, always fixed or maintained right. 2nd Paul Nettler
super nice professional service writer, he knows his stuff.3rd car sales guy named Mark Garner,
always nice and friendly, even after the sale, still takes the time to say Hi and see how things are going,
great guy to deal with also. I told him what I wanted in a vehicle, and in a matter of days he got us what we needed. Great guy.
"I received flier in the mail for service specials and..."
I received flier in the mail for service specials and needing wheel alignment I was interested. The flier had a scratch off that would indicated if I would receive a additional discount. I received a $60 discount on the work and was sure I would be pressured into additional work, costing a lot more. I was surprised that this was not the case and was treated great. Would recommend Pappas to my friends.
ps I thought the " help us toot our bugle was confusing, so I just went to your web site.
"From the moment you pull up, you are assisted quickly...."
From the moment you pull up, you are assisted quickly. This dealership understands that your time is important and doesn't cut corners on the quality of your visit. Paul Nettler knew I was there for an oil change and gave our car an overall inspection and told me with no pressure what needed done. He gave me no hassling pricing with a print out. I appreciate that he answered my questions and treated me with respect. He offered a complimentary car wash, which I took without hesitation. The savings alone for the car wash, overall inspection, quality of work and oil change is worth coming to this location. I also enjoy the amenities while waiting, comfortable seating, a child play room, putt putt golf, optional nail service and clean private restrooms.
Thank you for providing the extras and not skimping on all aspects of customer service.
"Paul was very good in helping me to get my car repairs...."
Paul was very good in helping me to get my car repairs. Very nice person to work with and very understanding, helpful and shows concerned about about my problems. Trudy is very person too.