"Paul is always pleasant to work with. He is upfront with..."
Paul is always pleasant to work with. He is upfront with what is going on with your vehicle. Have been working with this dealership for 20 plus years and have worked with Paul always. I truly recommend Pappas Toyota for sales and service.
"I have been doing business with this dealership for over..."
I have been doing business with this dealership for over three decades and purchased many cars and have never been disappointed. Just had my 2011 Avalon serviced and they are always very efficient.
"Pappas Toyota has always taken great care of my vehicle...."
Pappas Toyota has always taken great care of my vehicle. My routine maintenance was done in about 90 minutes while I waited in a very clean waiting area with free hot coffee. I would love to rate my service advisor with 5 stars but he never introduced himself or gave me a business card. I didn't even get a hello or good morning or how's going today?! He must have been having a bad day!!
"I have had nothing but good experiences from the start of..."
I have had nothing but good experiences from the start of buying my new Toyota Corolla to the Toyota Care Plan and all maintenance that I have done.
"I have had nothing but good experiences with this..."
I have had nothing but good experiences with this dealership. whether its their body shop or service. department. Paul was a very knowledgeable ,which makes him a great advisor!
"20,000 mile service"
As always the service was on time and complete. Each employee I came in contact with was courteous and greeted me with a smile. I have had my cars serviced there many times and have never had a problem with any of the staff beginning with arriving there until I left. Pat Ragan took good care of me and my car. I will continue taking my 2 cars there when I need service.
"Work always done right"
- Barry C
I will always take my car for maintenance or repair to Pappas Toyota, because of mainly 3 people,
1st Josh Brown ,mechanic, superb mechanic, always fixed or maintained right. 2nd Paul Nettler
super nice professional service writer, he knows his stuff.3rd car sales guy named Mark Garner,
always nice and friendly, even after the sale, still takes the time to say Hi and see how things are going,
great guy to deal with also. I told him what I wanted in a vehicle, and in a matter of days he got us what we needed. Great guy.
"I received flier in the mail for service specials and..."
I received flier in the mail for service specials and needing wheel alignment I was interested. The flier had a scratch off that would indicated if I would receive a additional discount. I received a $60 discount on the work and was sure I would be pressured into additional work, costing a lot more. I was surprised that this was not the case and was treated great. Would recommend Pappas to my friends.
ps I thought the " help us toot our bugle was confusing, so I just went to your web site.
"From the moment you pull up, you are assisted quickly...."
From the moment you pull up, you are assisted quickly. This dealership understands that your time is important and doesn't cut corners on the quality of your visit. Paul Nettler knew I was there for an oil change and gave our car an overall inspection and told me with no pressure what needed done. He gave me no hassling pricing with a print out. I appreciate that he answered my questions and treated me with respect. He offered a complimentary car wash, which I took without hesitation. The savings alone for the car wash, overall inspection, quality of work and oil change is worth coming to this location. I also enjoy the amenities while waiting, comfortable seating, a child play room, putt putt golf, optional nail service and clean private restrooms.
Thank you for providing the extras and not skimping on all aspects of customer service.
Other Employees Tagged:
"Paul was very good in helping me to get my car repairs...."
Paul was very good in helping me to get my car repairs. Very nice person to work with and very understanding, helpful and shows concerned about about my problems. Trudy is very person too.
Other Employees Tagged: