Paul Rocco
Paul Rocco at Huntington Volvo
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Paul Rocco

Service Manager

Huntington Volvo

345 West Jericho Turnpike
Huntington, NY 11743

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4.3
28 Reviews
4.3

28 Reviews

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28 Reviews of Paul Rocco

December 30, 2023

Dealership Rating
Employee Rating

Clean, quick, amazing customer service. This is my 6th Volvo. I tried the other Volvo dealers on Long Island, this one is the best around. More

by Nick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 02, 2023

Dealership Rating
Employee Rating

Had my car for over 1 month this time to fix computer messages that were not accurate. Last time had my car 4 times to fix side view mirror issue More

by lou11647
Workmanship
Recommend Dealer
No

Other Employees Tagged: Joseph Tiso , Donna

September 21, 2022

Dealership Rating
Employee Rating

Edduin was great throughout the process. Though it was a new model he walked me through the system and setting up the application. There was a paperwork issue and he ensured all was complete More

by Speedy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

September 09, 2022

Dealership Rating
Employee Rating

I live in the Hudson Valley and located a Certified S90 online at Huntington Volvo, some two hours away from my location. Edduin was knowledgeable and helpful from our first phone call. Knowing that I wa More

by W. Frank
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edduin Rodriguez

August 16, 2022

Dealership Rating
Employee Rating

Great Service provided by Kleanthis Papadelias (Klint) very attentive and great follow up. Recommend this dealer based on its excellent service. More

by aagubi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kleanthis (Klint) Papadelias

December 06, 2021

Dealership Rating
Employee Rating

in summer of 2020 I had a few problems with my used in summer of 2020 I had a few problems with my used Volvo I bought, including the fact that I had to the unlock button dozens of time for the ca More

by ace0097
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 07, 2021

Huntington Volvo responded

Mr. O'Connor, First let address the service call you had with Cathy who is our service client specialist. She was asking for your number so she can accurately pull your file and validate to whom she was speaking with. This is customer service 101. That being said, here is a clip of the conversation that is on file that you had with Volvo Cars USA: "The service manager did call me last week, told me I'm not welcome because I called an employee a xxxx after she couldn't apologize for the fact that they failed to fix the car the first time". "Also told the service manager to go xxxx himself after he lied and said he hadn't called me in three weeks because he had Covid". So because you weren't given an immediate "Sorry" upon your call to the dealership this is how you treat people? We are living in very difficult times and most people are doing their best to navigate these unchartered waters, however we still need to be kind and respectful to one another. With all the divisiveness that's already running rampant in this country, the least we can do is have some common courtesy as it cost nothing and goes a long way. Needless to say you're not welcome here in any capacity. To use this type of language towards a woman is abhorrent to say the least, and I should hope no woman should have to hear this including those in your family. I wish you all the luck with your Volvo and all your future endeavors. Steve Rentz General Manager Huntington Volvo

February 04, 2021

Dealership Rating
Employee Rating

I now have had 3 Volvos and will not go to any other dealership than Huntington Volvo. From the 2 valets that greet you, Albert and Juan to my favorite advisor, Joe Tiso, the service is better than gre More

by pat v
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joseph Tiso

December 10, 2018

Dealership Rating
Employee Rating

Great Experience I’m shopping many brands and Volvo’s XC40 is on the list. Edduin explained the vehicle and packages in a way I could really understand unlike the othe More

by Miguel62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steve Rentz, Edduin Rodriguez, Justin Sinclair , Robert Cassidy, Jon Whidden

August 29, 2018

Dealership Rating
Employee Rating

One of the best experience I been a customer her for two long years, (My car ended up being repurchased by Volvo) so I spent quiet some time dealing with this service department More

by Greg
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Justin Sinclair , Jon Whidden, all the receptionists in service

June 26, 2017

Dealership Rating
Employee Rating

Service Avoid this dealership at all costs! Sales staff were great and very helpful in facilitating the lease of my 2017 XC 60. The Huntington Volvo service d More

by mab17
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Justin Sinclair

Jun 28, 2017

Huntington Volvo responded

mab17, first let me apologize that your interaction with my service department was less than satisfactory. We strive to provide Truly Exceptional Service to each and every customer. I left a few messages for you to contact me directly, but have not heard from you as of yet so I am trying to reach out to you here. Please reach out to me when you can so I can get working on correcting these issues for you right away. One thing I did want to point out to you that will hopefully relieve your mind a little is that your truck is equipped with "whiplash" protection which allows your seat to move on impact god forbid there is an accident. So the seat is designed for that purpose. Anyhow, please reach out to me at your earliest convenience as I look forward to speaking with you. I hope you have a safe and enjoyable 4th of July!!! Steve Rentz General Manager Huntington Volvo

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