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Paula Hiller
Paula Hiller at Advantage Chevrolet of Hodgkins
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Paula Hiller

Service BDC

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.8
22 Reviews
4.8

22 Reviews

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22 Reviews of Paula Hiller

March 12, 2024

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Employee Rating

Second consecutive year I worked with Owen. I will request him next time. Annual maintenance went perfectly. Work was completed ahead of schedule. I received a video of my car inspection. (on More

by Bob K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julia Harskey, Mike Heeney, Tim Neighbors, Owen Suarez, Olga Meza

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Mar 14, 2024

Advantage Chevrolet of Hodgkins responded

Bob, it’s great to know that Owen provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 21, 2024

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Employee Rating

Very nice people to work with in sales and in the service department no problems at all with them More

by Hinzjohn83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julia Harskey, Bob Bocchiere, George Cecala, Mike Heeney, Steve Cunningham, Felipe Alfaro, Brian Brennan, Isamar Diaz, Jonathan Grant

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Feb 23, 2024

Advantage Chevrolet of Hodgkins responded

John, thank you for writing this amazing review for our team! At Advantage Chevrolet of Hodgkins, we always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 25, 2023

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I would say it is a good dealer ship. If it had more of a selection to choose from it would be great. Every department is good. If prices or discounts were more affordable it would be eve More

by d.munguia23
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fabian Murillo, Julia Harskey, Carolina Wetzel, Felipe Alfaro, Cynthia Tena, Deshawn Bell

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Dec 28, 2023

Advantage Chevrolet of Hodgkins responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 02, 2023

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Advantage is always willing to work with my schedule. Very accommodating! I would definitely recommend Advantage. More

by mstiles0
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Helpful 1
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Oct 05, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

August 18, 2023

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The service was were good! It was done in a very fast time.very good job More

by timtobolski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julia Harskey, Bob Bocchiere, George Cecala, Mike Heeney, Steve Cunningham, Felipe Alfaro, Brian Brennan, Owen Suarez, Isamar Diaz

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Aug 21, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Advantage Chevrolet of Hodgkins. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

July 20, 2023

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Made appointment which was easy and simple Paula was very helpful. Oil change was in and out service adviser explained everything and the video did also was maybe there for maybe 90 minutes. More

by pcontreras3507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patryk Wyrazik

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Jul 21, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! I am very happy to hear that Paula could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

May 30, 2023

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Employee Rating

Keep up the good work and you guys are be around a long time. Good service. More

by Frank R Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julia Harskey, Carolina Wetzel, Isamar Diaz, Cynthia Tena

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Jun 02, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 02, 2023

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Employee Rating

Staff was very professional when I brought in my HD2500 for its first service. They did an oil change, tire rotation and also installed a microchip that had been previously unavailable from GM. The work More

by moem12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Reily

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Mar 03, 2023

Advantage Chevrolet of Hodgkins responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

Mar 03, 2023

moem12 responded

Never mind, I take it back. Today (one week from this service visit) 2 lug nuts were found to be missing. One from each of the front tires. Fortunately we were near another dealership who graciously helped us out. We learned that every lug nut was torqued well under specifications. We were lucky the wheels didn’t fall off at Interstate Highway speeds. This was literally the first time the truck had been driven since the service visit a week earlier. I would expect this from a National tire chain with kids doing the work, but not from a dealership with “highly trained” and “certified” mechanics. This was a simple tire rotation. I can’t imagine what to expect from this dealership if a more complex repair was needed. Thankful that no accidents occurred, but beyond disappointed with this service visit. I gave an honest review last time. I’m giving an honest review this time as well.

February 15, 2023

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The staff was very friendly and knowledgeable about service and was completed within the estimated time. More

by Kgroszek
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Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 16, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 16, 2023

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Employee Rating

Best customer service from purchasing a vehicle to service department, Joslynn Keys & Dennis Riley are the best. More

by nanag4lyfe13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Reily, Joslynn Keys

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Jan 18, 2023

Advantage Chevrolet of Hodgkins responded

Wow, your kind words took my breath away! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

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