"great staff, and experience "
Came in today to pick up my 2019 crosstrek, and our salesman Paulo was great. We've were communicating before coming in and purchasing the vehicle since it wasn't there yet and he has been very helpful since day one. Was soo attentive, and pleasant to work with. The process was good, he explained everything great, made us feel comfortable. The business manager Anthony was also very nice to work with he wasn't pressuring us to anything, unlike other dealerships I've been too, he also explain everything well. I really recommend coming and getting a Subaru from Paulo at GERAL SUBARU OF NAPERVILLE! Plus the dealership was clean and welcoming from the moment we arrived. Thanks for the business
"Great Experience "
I purchased a 2019 Subaru Crosstrek from Paola and Steve at Gerald Subaru. It was a very pleasant experience. I was in and out in under three hours with a great deal and with none of the stress I’m used to with past car buying experiences.
"Excellent place to buy car with peace of mind"
I walked in this dealership, looking for a used car and met Paulo, who took all the time needed to show me the vehicle, work with me on explaining every little thing and made sure I walked out with the car keys ,satisfied that I got a great deal.
I was truly impressed with Paulo’s patience and expertise
"These people take the pain out of car shopping. "
This is the second Subaru vehicle I’ve purchased from this dealership. Our first purchase went smoothly enough, especially compared to other purchases I’ve made. This purchase was a 2019 Forester. To make a long story short, I love the car, love the dealership and the sales team I had. They went above and beyond in addressing whatever needs and questions I had.
"Great service for a great price!"
Traditional dealership. Reasonable prices. Good customer service. It took a little time to do the paperwork and get a cosigner and all that but that is to be expected. Otherwise a great experience!
"Paulo Rodriguez "
Paulo Rodriguez’s shared advise and positive attitude made my experience a smooth one. He is very knowledgeable and made me feel at ease. He showed great patience and was extremely professional.
"Great Sales Person"
Paulo was great and very helpful. I was looking for a vehicle to purchase. I went to a lot of dealerships that day and test drove many vehicles. Subaru was the last stop. Paulo was assigned to us to test drive the CrossTrek. He took me to a driving range to show me what the car was able to do. I was shocked. Needless to say he sold me the car. I fell in love with the car. Paulo was not pushy and answered all the questions I had about the vehicle. I think all car salesman try to sell you a car but Paulo was different we trust him and he was very knowledgeable. I had a great experience and if I had to purchase another vehicle I would absolutely go back to Gerald Subaru and work with Paulo Rodriguez.
"Purchased a new Outback"
Looking for a car for my daughter. Selected an Outback. My sales representative Paulo was very helpful.
After the car was purchased I discovered it was missing an option I thought it had. I contacted Paulo and he made a special trip back to the dealership. The car was returned and exchanged for the car with the desired options.
Gerald did not have to do this but they did and I was very happy with the outcome.
"Great guy and great experience"
Paulo was great, very enthusiastic about the car. Showed us a lot of great and useful features that we would normally not pay much attention to. End up buying the car. Thanks for his patience and service.
"New Subaru purchase"
Went in to talk about about options as my lease was going to go way over the mileage, Paulo in sales was most helpful in finding the right car was extremely patient and polite. Came out very happy with a new Subaru Legacy 3.6R