Pedro was great took care of this old woman from step one. Told him what I needed and he did it. I will also do service here, loved that he introduced me to service.
This was great! Easiest car purchase, I would recommend to anyone. I was in and out in an hour and a half, everyone was so kind!
"Best Dealership Experience "
Pedro Flores demonstrated a level of professionalism I hadn't experienced in a long time. He was very personable & tended to all of my needs. He kept in touch with me during my wait, & made sure I was comfortable at all times. He remained engaged with me during the entire wait. He carefully explained everything along the way. He was very helpful in helping me set up the gadgets in the Rav. I am grateful he was there from the internet contact throughout the entire process. At my age he's the person I needed in this experience. Felanna was personable as well, straight & to the point. The Financial experience wasn't a lot of trying to sell me the shop, & I'm grateful for that. This RAV4 is perhaps the last vehicle I'll buy in this lifetime, so the overall experience really mattered to me. Thanks to Pedro & Felanna, as well as the dealership for providing me the best dealership experience I've ever had.
Additionally, Pedro took the time to introduce me to people in the Service Department as well. I appreciated that very much.
Other Employees Tagged:
, No I had no other contacts. However, the lady who sits in the same area as Pedro was very nice & friendly towards me.
"Got what I wanted "
Pedro had previously sold my wife a car so I knew we were dealing with a pro. But I was gooing to make it hard I wanted a specific truck. There weren’t many around but within a day Pedro go it. The whole time reassuring me and not trying sell me different. Pedro did great, I thank him and the cowboy team.
"Superb Experience "
It was the end of my lease and I sent my information online. Pedro was the first to respond and after that the only one we dealt with. He was able to answer all of our questions. And everything was handled promptly and with a great smile. He made us enjoy the process. Thank you Pedro and Cowboy Toyota.
"2nd time even better then the 1st"
Pedro and Richard are the best. They always treat me with respect. Both times that I have bought from them it has been a great time. I will keep buying from Cowboy.
Pedro Flores, my salesperson, is the epitome of a 5-star standard of professionalism, integrity, and willingness to work with a buyer. Terrific to work with.
"PEDRO FLORES ROCKS!!!"
- Texas Solly
We simply came in to look at a car, maybe test drive it. We were introduced to Pedro and the rest is history. He capably answered all of our questions and, most importantly, never pressured us to buy the car. He was an absolute pleasure to work with and we will definitely reach out when we purchase our next vehicle.
"Great Job "
Pedro did a good job. We asked for a specific Camry, and we got just what we wanted! Thanks Pedro and everyone at COWBOY TOYOTA!
"I got my Camry"
Pedro stayed with us through everything. My sister and we’re very happy. He explained everything to detail. We were very happy with how we’re treated