Peter Mapp
Peter Mapp at Metro Lexus
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Peter Mapp

Vice President

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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5.0
114 Reviews

A native of London, England, Peter Mapp has enjoyed more than 40 years in NE Ohio. His passion for the car business began in 1991 and his vision of creating 10 year positive memories for his clients is fundamental to all aspects of his Lexus and Toyota dealerships operations. An avid Cleveland sports fan, Pete also has a passion for the game of soccer and follows his favorite Team, Manchester United. Residing in Medina, his daughter Kylie is studying Hospitality Management at Kent State University while working at Fairlawn Country Club, while his son, Alex, an Ashland University Graduate continues to chase his dreams having just completed his 3rd season of playing professional soccer in Sweden. Mapp also enjoys running with his 2 dogs, Bentley and Bruno at our beautiful Metro Park system and is actively involved in a wide variety of fundraising initiatives including lifesaving cancer research with Velosano and The American Cancer Society.

Dealership Experience

7 yrs, 2 mos

Industry Experience

33 yrs, 2 mos

Languages Spoken

English English

5.0

114 Reviews

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114 Reviews of Peter Mapp

April 15, 2024

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Employee Rating

We had a fantastic experience at this dealership! The staff was welcoming and extremely knowledgeable. Colin Haire went above and beyond to make sure we found the right car for our needs. During the More

by rmg492
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Recommend Dealer
Yes

Other Employees Tagged: David Weaver, Colin Haire

Apr 15, 2024

Metro Lexus responded

We're delighted to know that you had a fantastic experience with us at Metro Lexus! It's great to see how Colin went the extra mile for you and made sure everything was tailored just right. We appreciate your feedback, enjoy your new car!

April 10, 2024

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Easy to work with and no pressure. Felt very comfortable, would certainly recommend and use again in the future! More

by oliverslawson
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Recommend Dealer
Yes

Other Employees Tagged: Allison Smith

Apr 11, 2024

Metro Lexus responded

We're glad to know you had a comfortable and pressure-free experience at Metro Lexus! Your recommendation means the world to us. Looking forward to serving your automotive needs in the future!

April 10, 2024

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Abed, in sales, made my first purchase of a Lexus car a very positive experience. All the staff members that I met treated me beyond my expectations. I have shared my car buying experience at Metro Lexus w More

by Peggy
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Recommend Dealer
Yes

Other Employees Tagged: Michael Gleydura, David Weaver, Abed Darwish , Tysean Yorke gets a 5 star rating!

Apr 10, 2024

Metro Lexus responded

Peggy, we're so glad to know that Abed and the rest of our team at Metro Lexus made your first car-buying experience a memorable one. We appreciate you sharing your positive feedback with family and friends!

March 31, 2024

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Process was great. Service was good. Knowledge was excellent. Went above and beyond to find what I was looking for. More

by 92rg
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Recommend Dealer
Yes

Other Employees Tagged: Colin Haire

Apr 01, 2024

Metro Lexus responded

We're delighted to know that you had a great experience with us at Metro Lexus! Our team always aims to provide top-notch service and knowledge. Thanks for the positive feedback, we appreciate it!

March 30, 2024

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Knowing from the onset that this purchase was going to require extraordinary time and patience from each of us, there was never a moment when I felt Gerald was tempted to provide anything but his total co More

by ckulas
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Recommend Dealer
Yes

Other Employees Tagged: Tom Brennan, Gerald Ariyasingam , Tysean L. Yorke

Apr 01, 2024

Metro Lexus responded

We're so glad to know that Gerald provided you with a thorough and positive buying experience at Metro Lexus. We appreciate your continued trust in us since 1993, and we hope you enjoy every moment with your new vehicle!

March 28, 2024

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I have dealt with Metro Lexus for nearly 25 years, and my reasons are twofold. Quality of service is unsurpassed, as well as the sales staff. I have purchased 9 Lexus vehicles from Metro, and never had an More

by David
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Recommend Dealer
Yes
Mar 29, 2024

Metro Lexus responded

David, it's fantastic to know you've been with us at Metro Lexus for nearly 25 years! We're proud to have provided top-notch service and sales throughout your nine purchases. Thanks so much for sticking with us all these years!

March 28, 2024

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Very responsive, honest and trustworthy. There was no haggling or any of the other car dealership pains. Colin, Jeff, Sarah and Pete were excellent. More

by Hkayyali
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Sustersic, Colin Haire , Sarah Klein

Mar 28, 2024

Metro Lexus responded

We're delighted to know that Colin, Jeff, Sarah, and Pete provided an excellent experience at Metro Lexus. Thanks for sharing your feedback!

March 25, 2024

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They where very helpful in helping us find the lexus that had all the options my wife was looking for, the suv arrived on the date we were giving .the finance manager was very informative about the adde More

by Brn2ride1671
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Recommend Dealer
Yes

Other Employees Tagged: Terry Ramey, David Weaver

Mar 25, 2024

Metro Lexus responded

We're glad to know you found the perfect Lexus with all the options your wife wanted at Metro Lexus. It's great that our team was able to assist in setting up phone apps and providing useful information about additional coverages. We look forward to serving you again!

March 09, 2024

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Thanks for the professional and courteous transaction. All of my questions were answered promptly. I will recommend Ryan to friends and family! More

by DaC
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Yee

Mar 11, 2024

Metro Lexus responded

We're glad to know you had a positive experience with Ryan at Metro Lexus! Thank you for your recommendation and we look forward to assisting any friends or family in the future. Safe travels!

February 28, 2024

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Colin, was great to work with. In the midst of trying to get the deal done he remained calm. Had it not been for Colin, I would’ve walked out on the deal. More

by Cguthrie44
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Recommend Dealer
Yes
Feb 29, 2024

Metro Lexus responded

It's great to know that Colin was able to assist you effectively during your experience with us. We always aim for a smooth and pleasant process, so we're glad he could offer attentive and professional assistance. We strive to deliver 5-star service so if there are any other aspects of the deal or service that you'd like to discuss further, please don't hesitate to reach out directly. Thank you, Jeff Sustersic - General Sales Manager - 216-916-6000

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