Had a great experience buying a vehicle. We were not pressured into anything and Phil did an amazing job finding us a vehicle we could get into. He went above and beyond for us!!
"Thanks Phil, Chuck, Sandy, and Angel!"
It was a pleasure leasing a vehicle from Kelly Ford. No pressure from the staff, very friendly, didn’t feel rushed, very accommodating and hospitable. 5 stars from me! Can’t wait to do it again.
"4th try is the charm"
This was our 4th car buying experience with Kelly Ford, so we obviously feel that they have treated us fairly. Our salesman for this car and the last was Phil Pettus. He has bent over backwards to make buying a car a pleasant experience and made sure that we knew about and took advantage of all money saving offers available.
"5 Star Experience. Phil Pettus was Amazing!"
I came in to purchase a new Escape using the BJ's special promotion. I first e-mailed the dealer and Phil was quick to respond to my request. He provided a customized video of the vehicle I was interested in, offered several different payment scenarios working with the budget I had in mind. We arranged the day and time I would be in and as I pulled into the dealership, my vehicle I was looking to purchase was pulled up front, gassed up and detailed and ready to go. How can you get better service than that? He had all the paperwork ready at his desk for me to sign and then walked me to the Allstate Insurance desk they have on site to get my new vehicle insured. I then only had to wait 2-3 minutes for the finance person to have us sign the finance paperwork. Phil and Kelly Ford my the purchase so easy and the fastest process out of any dealership I have ever been to. I felt like a King in there. They truly got it all figured out and make what is usually a dreadful experience not even feel like your buying a car.
We were so impressed, we came back a week later and purchased a brand new EcoSport for my wife. The scenario was the same, Phil was excellent and he had the vehicle gassed up and detailed and pulled up front ready to go. We were in and out in a hour tops. This dealership is awesome and I recommend anyone to go to Kelly Ford and if you have the pleasure to work with Phil, you will not be disappointed.
We were very pleased with the sales process at Kelly ford. Phil and Charlie helped fine the vehicle and answered all of our questions. We had a very pleasant time.
"No pressure experience "
Phil and Charlie we’re great they got me what I wanted and made sure I was happy with no pressure to buy. I love my new Explorer. I recommend You see Phil if your looking for a new or used vehicle. Thank You to everyone at Kelly Ford everyone was so nice! Michelle
"Great Experience "
Sandy was so professional and quick with the paperwork. The best experience and quickest getting the paperwork done. Thank You Sandy
Phil Pettus was by far the best experience in buying/leasing a car that I have ever had. His professionalism is second to none in my 40 plus years buying cars/trucks. I will recommend Phil to everyone and Kelly Ford.
CharlieAlgieri-McCarthy on the pricing negotiation was great and fair. One of the best if not the best experience I have had. Thanks
"Excellent Sales Experience"
Worked with Phil Pettus (Sales) and Cassandra Younger (Internet) to purchase a new Ford Fusion Hybrid using an X Plan. The experience was great, Phil was extremely helpful, low pressure and was very respectful of myself and my daughter allowing us to decide while providing input, when appropriate. We'll be in the market for another car in about a year and will definitely work with Phil again when the time comes. Thanks, Phil!
Other Employees Tagged:
The salesman was excellent and honest. They did what they said they would and beat the competitors price. Very professional on all aspects from beginning to the end.
" Great experience "
I’ve had my eye on a 2018 lariat for quite some time. I was not sure it was going to happen. Working with Phil Pettus he assured me he could make it happen. He was honest and up front with me from the very beginning. He was able to work with me to get me the price I want to not only for my trade-in, but my monthly payments as well. I’ll have to say the overall experience was great. The kids enjoyed the massaging chairs and all the goodies in the waiting room. Everyone we encountered really had our best interest at heart. I’m very satisfied not only with my deal but the whole experience. I will definitely be getting my wife’s next vehicle here with Phil as well. Thank you for taking such good care of us!