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Phil Stillman
Phil Stillman, General Manager, Heritage Chrysler Dodge Jeep Ram Owings Mills
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Phil Stillman

General Manager

Heritage Chrysler Dodge Jeep Ram Owings Mills

11212 Reisterstown Road
Owings Mills, MD 21117

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3 Reviews of Phil Stillman

October 30, 2018

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"Dare I say it was fun?"

- Jessica

Buying (even dealing with) cars is not my idea of fun. However, I had put the task off for long enough, and a 2014 Jeep with front wheel drive-only in New Jersey is just not a safe idea as the horror months approach. I worked with Jon Berenson, who I was able to chat with about what was/wasn't important to me in my new car. It was evident immediately that I wasn't being rushed or pressured. Within minutes, I had lost my fear of looking like a gullible young girl who knew nothing about cars. Things were explained to me very clearly and I could feel from everyone involved in the sale that they were not "taking me for a ride" (ha ha). What stands out to me most about this experience was how seamless the entire thing was from start to finish. There wasn't a moment where I sat unsure of what to do or what to ask. I was swiftly escorted to all of the staff members I needed to meet with, and each person was as personable as the last. I rode off - in what felt like minutes - in my brand new Jeep Cherokee feeling like a million bucks (and I did NOT spend a million bucks). I will never go elsewhere. Absolutely outstanding.

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Yes
Nov 02, 2018

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Jessica, thank you for sharing your positive buying experience with us. Congratulations on your new Jeep Cherokee! If you ever need anything else from us, please feel free to give us a call or stop by. Safe travels!

October 01, 2018

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"Tim Deinlein "

- Iurii

We were very pleased and easy to communicate with Tim. He is a true professional. He was the only seller who did not criticize the similar trucks of others dealers. He just explained some of the features of these trucks and their differences. I visited a few dealerships (not only RAM dealership) before i purchased a truck. And sales guys at these dealerships told me their trucks are the best. And when i asked why these trucks are the best and better then others, they didn’t give me the clear answer and didn’t tell me the difference. They just told our trucks are the best, better then others, bla bla bla. Well, unlike them, Tim told us all about Ram and everything about the differences between the tracks. Simply put, he helped us make the right choice. Overall, the purchase process was pretty comfortable and easy. Thanks, Tim! And when i want to change my Ram to the new one, i will come to yours dealership.

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Yes
Oct 10, 2018

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Hi Iurii, thank you so much for your positive comments about Heritage Chrysler Dodge Jeep RAM Owings Mills! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 19, 2018

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"Great Experience"

- Bonzlady

Last week, I purchased a new Jeep Sahara, which had been a long overdue dream. The Jeep had been ordered by Phil, the Service Manager, sight unseen. Phil worked for several weeks to get me exactly what I wanted. When I came into the dealership, I met John Ferraiuolo, who made the purchasing experience effortless and seamless. He showed me all of the details of the vehicle and even took the time to reintroduce me to driving a stick, since it had been over 20 years. Since the purchase, John has checked up on me several times. I feel like I got not only a new vehicle, but a new friend!

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Yes

Other Employees Tagged: John Ferraiuolo, Roman Clark

Aug 22, 2018

Heritage Chrysler Dodge Jeep Ram Owings Mills responded

Thank you for your kind review; we are happy to pass along your comments to John and the team here at Heritage Chrysler Dodge Jeep RAM Owings Mills! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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