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Lexus of Thousand Oaks

Thousand Oaks, CA

4.5
389 Reviews
Call Dealership (805) 601-7646

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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389 Reviews of Lexus of Thousand Oaks

April 24, 2024

BEST service experience ever! Daphne (service advisor) at Lexus of T.O., provided the best possible customer service. She listened to all my issues and questions, and then address More

by MRBONDS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne in service
Report | Print
Helpful
April 23, 2024

Dylan and the finance department were very gracious, easy to understand, informative and patient with me. It was a pleasant experience. More

by lorrainesomes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan
Report | Print
Apr 23, 2024 -

Lexus of Thousand Oaks responded

We're thrilled to know that Dylan and our finance team made your experience at Lexus of Thousand Oaks a pleasant one. Thank you for sharing this positive feedback!

Helpful
April 22, 2024

Yoby is always there for my family I return to Lexus of Thousand Oaks because of his loyalty to his customers and always there to help. More

by tsaputo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby Kim
Report | Print
Apr 22, 2024 -

Lexus of Thousand Oaks responded

We're so glad to know that Yoby's dedication and helpfulness keep you coming back to Lexus of Thousand Oaks. We appreciate your loyalty, and we'll be sure to pass along your kind words!

Helpful
April 22, 2024

Professional crew, on-time, fast service, great recommendations, and overall very knowledgeable people working for the team. More

by Linda.Witt
Recommend Dealer
Yes
Employees Worked With
Yoby from Thousand Oaks Lexus
Report | Print
Apr 22, 2024 -

Lexus of Thousand Oaks responded

Linda, we're glad to know our team at Lexus of Thousand Oaks provided you with a professional and efficient service. Thanks for recognizing their knowledge and dedication!

Helpful
April 22, 2024

Service is always consistent. Everyone is very helpful and offers great customer service. I will always come here. More

by barragan.maggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Report | Print
Apr 22, 2024 -

Lexus of Thousand Oaks responded

We're so glad to know you've had consistently great experiences with our team at Lexus of Thousand Oaks. We appreciate your loyalty and look forward to serving you in the future!

Helpful
April 21, 2024

Yoby Kim is an outstanding service provider. He is a tremendous asset to Lexus Thousand Oaks. More

by gshughes10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby Kim
Report | Print
Apr 22, 2024 -

Lexus of Thousand Oaks responded

Thank you for sharing your glowing praise for Yoby! We're certainly lucky to have such a fantastic team at Lexus of Thousand Oaks.

Helpful
April 21, 2024

Marc did a fine job explaining the services and costs. Got me in and out quickly. Communication was great each step of the way. More

by Tom_Sievers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
Report | Print
Apr 22, 2024 -

Lexus of Thousand Oaks responded

Tom, we're glad to know Marc provided clear communication and efficient service at Lexus of Thousand Oaks. Thanks for your positive feedback!

Helpful
April 21, 2024

It's clean , welcoming and friendly. Very organized and professional. The service writers seem experienced and knowledgeable. More

by thelewis4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Gates
Report | Print
Apr 22, 2024 -

Lexus of Thousand Oaks responded

We're thrilled to know you found our dealership clean, welcoming, and professional. Our team at Lexus of Thousand Oaks strives for excellence in all aspects! Thank you for the positive feedback!

Helpful
April 21, 2024

The staff was so professional & very accommodating, kind & respectful, compared with one other Lexus dealership, this was by far the Superior dealership & we will continue to do business with due to these i More

by susiekoler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio, & James
Report | Print
Apr 22, 2024 -

Lexus of Thousand Oaks responded

We're delighted to know that our team at Lexus of Thousand Oaks provided you with a superior dealership experience! We truly value your business and look forward to serving you in the future. Thanks for sharing this review!

Helpful
April 18, 2024

Our service adviser, Yobi Kim was excellent. He made sure our Lexus car is well maintained and running well. Overall this dealership takes care of their clients. More

by mpguardiano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yobi Kim
Report | Print
Apr 18, 2024 -

Lexus of Thousand Oaks responded

We're glad to know that Yobi Kim and our team at Lexus of Thousand Oaks were able to provide you with excellent service. Ensuring your vehicle is well-maintained is always a top priority for us! Thanks for the positive feedback.

Helpful
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