It started with an internet contact to Nick McCarthy who followed up with the car we were looking for to the visit in person and our sales person Phil Devoid. Both were professional, knew what they were doing and friendly, pleasant and knowledgeable. The showroom was busy and clean, yet any employee who walked by said hello. We had an excellent experience. Great job everyone, especially to Nick and Phil.
"Service at Heritage Toyota"
I have been going to Heritage Toyota for nineteen years now. The service in sales and repairs/maintenance is always excellent. I would be happy to recommend Heritage Toyota to anyone looking to buy or service a car. Thankyou so much, Frankie
"Best sales experience"
Phil Devoid was our salesperson. He spent a lot of time with us and always answered my telephone calls. I really appreciated that Phil did not pressure me at all. He was very realistic in what he could do for me. He understood what I wanted and worked hard to get me the best deal I could get. I recomended him to my son. Phil told me he would take care of him. As a result my son bought a used vehicle and leased a new one. I would highly recommend Phil to anyone looking for a deal. Phil is not only my sales person but my friend.
My salesman Phil Devoid went way out of his way to accommodate my needs. He was honest and direct, and patient. He made a difficult decision much easier.
"I needed to stay in a certain price range ."
I am on disability and needed a dependable car and a payment I could afford. My Sales person Phil made it happen and the service was excellent.
Other Employees Tagged:
"Best Long Distance Relationship Ever"
My husband and I recently bought a used Toyota Tundra. To do so, we traded in an older model Tacoma to help offset the cost. Firstly, Mr. Phil Devoid gave us an excellent trade-in value. We searched everywhere for someone to give us what we felt we deserved for it, and he met that price easily. Secondly, we drove all the way from Potsdam, New York, to make the trade/purchase and we literally drove out with the new truck on the same day.
What we found most incredible, however, was how Heritage handled the next issue. We noticed a repair that needed to be done within the first week of purchase. Nervous, because we were three hours away, we weren't sure how to proceed. Once again, Heritage went above and beyond to send a driver with a 'loaner' car to our home so he could drive our truck back for repair. Within days, our truck was back again, at no cost or time to us at all.
I can't rave enough about this whole experience and truly feel that a trip to Heritage Toyota is worth it in every way.
Other Employees Tagged:
Kate from Service
"love my Rav4"
Phil Devoid was a pleasure to deal with
The finance guy was good also once they got to us ...we sat for a while