Rick Jimenez

Great service by competent caring professionals. whether in sales or service departments. Customers are always treated with respect. whether in sales or service departments. Customers are always treated with respect. More

by skmelton44 Verified Customer Verified Customer

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The staff focuses on customer service and listening to the specifics you want. Service department, with Harry is very accommodating. the specifics you want. Service department, with Harry is very accommodating. More

by JUPITERJOAN Verified Customer Verified Customer

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Other than a brief period of time when the sales manager was below average, we have dealt with Plaza for 20 years. Tony and staff are very professional. Service department is top notch. was below average, we have dealt with Plaza for 20 years. Tony and staff are very professional. Service department is top notch. More

by 10mmowery Verified Customer Verified Customer

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Wonderful staff Very helpful Did a soft sell Allowed the product to sell itself Very satisfied the product to sell itself Very satisfied More

by esuslowicz Verified Customer Verified Customer

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Great place to buy and service my Auto. Staff is great and they do care thanks Staff is great and they do care thanks More

by IRVINPROPMAN Verified Customer Verified Customer

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Best decision i made was buying from plaza Cadillac, the salesman treat you the same way after purchase, real good people. salesman treat you the same way after purchase, real good people. More

by mareo.williams Verified Customer Verified Customer

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Highly professional sales process. Very knowledgeable sales team. Efficient and enjoyable purchase. Exceptional Cadillac dealership. Very knowledgeable sales team. Efficient and enjoyable purchase. Exceptional Cadillac dealership. More

by JIMENEZ.HILTON Verified Customer Verified Customer

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No pressure, polite, friendly and honest. Rick was was very informative and personable. Very happy with our used car so far. Rick was was very informative and personable. Very happy with our used car so far. More

by elainegreer Verified Customer Verified Customer

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Great dealership with outstanding people. Always friendly and helpful. I've purchased several vehicles from Rick at Plaza. I keep going back service is outstanding. Always friendly and helpful. I've purchased several vehicles from Rick at Plaza. I keep going back service is outstanding. More

by reimerlc Verified Customer Verified Customer

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When I purchased my cadillac on 9 November 2023, I drove it home and had transmission fluid all over my garage floor. Returned it immediatley to the dealer and was informed I had a leak around my gaskets. it home and had transmission fluid all over my garage floor. Returned it immediatley to the dealer and was informed I had a leak around my gaskets. They determined it best to replace the transmission. I was promised that it would be returned to me before Christmas. It was, the Friday before Christmas, after I called for an update on the status. Once I get home I hear a singing in the undercarriage. Took it back to the dealer and went for a ride with the service manager. No noise. Ok, I go home and over the weekend the noise returns. Listening closely while I'm near a curbing, I can hear grinding. Still waiting for a call back from the service manager. I hope someone with any type of management can call me to make the situation better. BTW, is there anything true about the Lemmon Law? More

by cl28409 Verified Customer Verified Customer

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