Robert Grooms
Robert Grooms at Auto Park Ford La Porte
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Robert Grooms

Service Manager

Auto Park Ford La Porte

1522 E Lincolnway
La Porte, IN 46350

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4.7
91 Reviews

Industry Experience

19 yrs, 8 mos

4.7

91 Reviews

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91 Reviews of Robert Grooms

March 29, 2024

Dealership Rating
Employee Rating

Quick appointment scheduling. Quick inspection of vehicle and schedule for repair. Service department was curteous and knowlegeable. More

by mikeller46532
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Mishler, Rick Kobold

Mar 30, 2024

Auto Park Ford La Porte responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Auto Park Ford La Porte to be a positive one. Please don't hesitate to reach out if you need anything else.

March 06, 2024

Dealership Rating
Employee Rating

Tim Mishler did a great job helping us match our needs to the best truck available. Entire purchasing process went very smoothly. Felt no pressure since salespeople are on salary not commission. Service d More

by bbfitz1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathon O'Dell, Tim Mishler

Mar 06, 2024

Auto Park Ford La Porte responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Tim! We truly appreciate your feedback!

December 07, 2023

Dealership Rating
Employee Rating

I appreciated the opportunity to meet and speak with the amazing team. A pleasurable experience. Thank you all. More

by youngcat36931
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathon O'Dell, Tim Mishler , Dave Riley

Dec 08, 2023

Auto Park Ford La Porte responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Auto Park Ford La Porte!

December 05, 2023

Dealership Rating
Employee Rating

My car displayed engine coolant hot warning, so I pulled over and called service department. They sent someone out to look at my vehicle, followed me back to the service center, gave me a loaner car while m More

by Preston591959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Grooms

Dec 06, 2023

Auto Park Ford La Porte responded

Preston, Thank you for your very kind service review. Robert and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Auto Park Ford La Porte.

Dec 06, 2023

Preston591959 responded

Thank you for being so customer oriented.

November 22, 2023

Dealership Rating
Employee Rating

The staff was fast and professional. Will kept me updated with the progress on my car. More

by cynthialantz2011
Recommend Dealer
Yes
Nov 24, 2023

Auto Park Ford La Porte responded

Cynthia, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 28, 2023

Dealership Rating
Employee Rating

Quick, on time and very friendly service. Scheduled appointment they were ready when I pulled up even 15 minutes early More

by mikecarlson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2023

Auto Park Ford La Porte responded

Thank you, Mike! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Auto Park Ford La Porte.

October 12, 2023

Dealership Rating
Employee Rating

They are very professional and thorough. They have very quick service and are very dependable. More

by hardknocks56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Mishler

Oct 13, 2023

Auto Park Ford La Porte responded

Thank you! Tim and Robert appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Auto Park Ford La Porte.

September 17, 2023

Dealership Rating
Employee Rating

Outstanding SERVICE after the sale. Always let you know costs, what the service entails and why it’s done! More

by hawelter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2023

Auto Park Ford La Porte responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 14, 2023

Dealership Rating
Employee Rating

Quick and reliable service, car was finished when requested, would have them make repairs if needed More

by cobra jet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Caley

Aug 15, 2023

Auto Park Ford La Porte responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 03, 2023

Dealership Rating
Employee Rating

Great service, great staff. Let you know what is needed to keep you vehicle working well. More

by shana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2023

Auto Park Ford La Porte responded

Thanks, Shana, for sharing about your experience with Auto Park Ford La Porte. We appreciate your business and hope to see you again soon!

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