Rafael Davila | Page 4

stress-free experience When walking through the doors of Rick Case Honda you didn't feel the stressful pressures from the salesman it was more of a friendly environment with When walking through the doors of Rick Case Honda you didn't feel the stressful pressures from the salesman it was more of a friendly environment with humor that made you feel comfortable which I thought was a great thing it really was a great experience and i would definitely recommend Rick Case Honda and his staff to anybody.. More

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Was assisting me right away As stated before I was a Toyota customer for over 20 years so when I went to Rick Case Honda I was very nervous not knowing what to expect. What I re As stated before I was a Toyota customer for over 20 years so when I went to Rick Case Honda I was very nervous not knowing what to expect. What I received was excellent service, I will recommemed especially the sales person I dealt with . As to the quality of the Accord I keep looking in the garage and smiling More

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Hard to do business On Friday July the 17th I was thrown out of the Rick Case Honda dealership in Davie by Fernando (Sales manager) because we would not abide by "the wa On Friday July the 17th I was thrown out of the Rick Case Honda dealership in Davie by Fernando (Sales manager) because we would not abide by "the way Rick Case does business" . Fernando got upset because I interrupted his sales pitch and insisted on talking prices. He was extremely rude and told me that if I wanted prices I should go to the car window to get the list price, stood up and walked off the table......just like that. Rafael, the floor sales person, was on the other hand very polite and apologetic, unfortunately to no avail. In another previous occasion a few years ago I was promised a price but when I got back to select the car they told me that the price was not for the model selected but one with an inferior trim level It is strange that the seller dictates the way the buyer should buy, unless it is a sellers market, which is not the case; it is my money and I will shell it out only when I think the conditions are right, if not I will take my business somewhere else. And that is precisely what we did, went to Nissan who were very helpful and polite and got a very good deal. I do not believe I will expose myself to a 3rd mistreatment by this dealership. God bless America and its free market economy!!!! Javier More

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Great My experience was nice and fairly quick. My salesperson and showroom numbers man shaher(sp) were professional and the end man - finance guy was very i My experience was nice and fairly quick. My salesperson and showroom numbers man shaher(sp) were professional and the end man - finance guy was very informative and nice...I am sorry forgot his name but please look up. Thank you-Alana r dean More

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Knowledgeable and Efficient! I came in with a pretty clear idea which car I wanted. The selection was awesome, and Rafael walked me through the different option packages and I qu I came in with a pretty clear idea which car I wanted. The selection was awesome, and Rafael walked me through the different option packages and I quickly realized which one was for me. He spent a lot of time describing all the features of the vehicle and I could tell he was genuinely interested in the car and in making sure I got the right vehicle for my needs. I'd like to add a special thanks to Jeffrey Herman in Finance. Normally I consider the finance stage of buying a car to be the most stressful, but he was low pressure, knowledgeable and extremely helpful. He locked in a great rate for us and was a pleasure to work with. More

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Exceptional Service Everyone at this dealership was exceptionally helpful. Employees would pass and ask us if we were being helped, and everyone was very friendly. Raf Everyone at this dealership was exceptionally helpful. Employees would pass and ask us if we were being helped, and everyone was very friendly. Rafael, out salesperson was also exceptional We have been to this dealership before and everything was the same, Exceptional. More

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buying a new car Sale person was very helpful I ended up with the deal that I was looking for great customer service thanks Rafael Davila....I would recommend this dea Sale person was very helpful I ended up with the deal that I was looking for great customer service thanks Rafael Davila....I would recommend this dealer to my friends More

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very excellent the sales representative was very polite, excellent service, I will definitely recommend the dealer to any friends and family members. very helpful as the sales representative was very polite, excellent service, I will definitely recommend the dealer to any friends and family members. very helpful as well an they all work quickly More

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Fantastic experience After having the worst service at another dealer Rafael, Fernando, and Jeffrey made up for it completely. They went above and beyond the call of duty. After having the worst service at another dealer Rafael, Fernando, and Jeffrey made up for it completely. They went above and beyond the call of duty. Will never go anywhere else to buy a car. More

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Wonderful Great cat buying experience. I would definitely reccomend Rick Case to family and friends. Rafael was awesome! I love my new Honda Accord. Honda ha Great cat buying experience. I would definitely reccomend Rick Case to family and friends. Rafael was awesome! I love my new Honda Accord. Honda has the best quality and retains it's value. More

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