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Start your review of Rafael Guerra.
Rafael Guerra
Rafael Guerra at Honda Cars of Rock Hill
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Rafael Guerra

Sales Associate

Honda Cars of Rock Hill

686 Galleria Blvd
Rock Hill, SC 29730

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2 Reviews of Rafael Guerra

March 15, 2019

Dealership Rating
Employee Rating

"Friendly Service, True to their word"

- eriksonjw

We found our new pre-owned Toyota Camry on USAA's Car Buying Service (TrueCar). Upon first contact with the dealer, we were treated without pressure of any kind. As we were in central Virginia and Honda Cars of Rock Hill is just south of Charlotte in South Carolina, they graciously held the car for us for almost a week before we could get down there. The price was as advertised, the USAA discount was applied without comment, and they worked with us to title the car in Virginia. No addon pressure. We were treated as valued customers and made to feel "at home" immediately upon walking in the door. A special shout out to these folks who were all professional, courteous, and a pleasure to work with: Pete Pistone (Sales Manager) - our initial contact. Quickly answered all our questions about the car. Neil Weinstein (Sales Manager) - worked out the details of registering in Virginia and provided all the details and fees for us prior to our visit. Rafael Guerra (Sales Consultant) - Took care of us when we arrived; no pressure, no up-selling, patient, and professional. Rafael was a joy to work with. Fred Woodfin (Business Manager) - Fred took the time to explain all the purchase/financing/registration details. After I discovered later that Extended Maintenance contract really wasn't for us, Fred took the time to get it cancelled without any pressure whatsoever to keep it. I highly recommend working with all of these good folks at Honda Cars of Rock Hill!

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Recommend Dealer
Yes

Other Employees Tagged: Pete Pistone, Fred Woodfin , Neil Weinstein

Mar 18, 2019

Honda Cars of Rock Hill responded

We are so happy to read such a great review about Honda Cars of Rock Hill! Thank you!

January 24, 2019

Dealership Rating
Employee Rating

"Excellent Service & Friendly Atmosphere!"

- JonesclanSC

My experience at Honda Cars of Rock Hill was great (2nd time around)! There was no pressure to buy a vehicle, and Rafael was extremely knowledgeable on the questions I did end up asking (I had already did my homework and knew exactly what I wanted). Not only did they have the best price around, but both Rafael and Russ went out of their way to pleasantly let me know the status of my application and the process. It went seamlessly and without hitch and when questions arose, they graciously explained them and addressed my concerns accordingly. I will most definitely be visiting Honda Cars of Rock Hill and hope that these two are still around when that happens! --CJ

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Recommend Dealer
Yes

Other Employees Tagged: Russ Crumpton , Stephen Hambrick

Jan 28, 2019

Honda Cars of Rock Hill responded

We're glad you had such a wonderful experience with us! Thank you for taking the time to let us know.

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