"THANK YOU DCH TOYOTA OF SIMI VALLEY"
Thank you Samantha Reyna for a great car buying experience. Samantha worked hard to get us the right car at the right price. She is a true professional. Raffi Ohanesian answered all our questions regarding financing and took us through the paperwork process with ease. I can't say enough about DCH Toyota of Simi Valley. We love our new Highlander Limited. Thank you Samantha, Raffi and the entire Internet Sales Team for working with us.
"DCH Toyota Response"
Brian Lamb gave us 5 star service and consideration. He was prepared, courteous, helpful, and most importantly honored the exact terms of our negotiation. I will be going directly to Brian for my future Toyota purchases.
"You got me back as a customer....& I am happy about that!"
Patrick, Samuel & Tatiana all made my experience in servicing, trading-in my old Tundra, purchasing a new Tundra & getting everything in order really nice! ThankU!
"TOYOTA nightmare... with a great ending."
- 3D printed car
We bought a new 2010 Sienna XLE and a Camry from Mr. Brian Lamb at DCH TOYOTA Simi Valley. He is energetic, always friendly, and professional.
One faithful morning, the Sienna with 119k miles, stop recognizing the keys after a short drive. It stayed four days in an auto shop, and three weeks in Simi DCH. It was concluded that immobilizer ECU is dead and requires a complete front wire harness set. The existing repairer bill is $1000 plus additional astronomical parts and labor cost without a guarantee of repair. TOYOTA does not have a wire harness in stock and the wait will be 3+ weeks. Everyone including TOYOTA agrees this is an extremely rare case. After calling TOYOTA for days, they agree to credit us a small amount toward future TOYOTA purchase. TOYOTA ask us to work out the bills and sales deals with the dealer.
Thanks to Mr. Brian Lamb and Mr. Randall Holt (Service), we were able to work out a reasonable deal toward a new 2018 Camry. I do not believe any other TOYOTA dealer will do the same. Simi DCH shows they value long term customer relationships. I highly recommend buying future TOYOTA from Mr. Lamb. He provided us a truly unforgettable life experience!
"Best service ever! "
My experience was quick and efficient. Kelly, Brian and Raffi were amazing. Each played a crucial key role to help me get out of my current car and into my new toyota LE which I LOVE. The whole experience was not stressful and very quick. I had a set vision and financial expectation and they met each one without hesitation. Thank you for being easy to work with, answer all my questions and concerns and most of all making me feel important. Also thank you for getting me into my new four door for my growing family! I definitely will be back!
"Excellent service. Internet department Rocks!!!"
I am a return customer. This time the service was by far the best. Kelly Gugerty their Internet manager did an Amazing job, we walked away with 2 cars instead of one. Make sure you ask for her when you go get your next vehicle. I have already referred a few people to her.
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