""Awesome Experience, Awesome Car !!""
I had a really awesome experience when I purchased my Mercedes from RBM of Alpharetta, thanks to Ramona the Sales Representative. She was very courteous and pleasant to deal with and above all, she made me feel at ease. She guided me all the way through the process and made it very smooth and painless. I will certainly recommend Ramona to my friends and anyone who needs to buy a car from RBM.
"Great experience "
We worked with Ramona Razavi and had an incredible experience. She was very knowledgeable, helpful and a joy to work with. Great overall experience We had purchasing a car
Called RBM of Alpharetta to ask about a used vehicle on their website. Spoke with Andy Sayers, who answered all of my questions professionally, courteously and accurately. Called him back several times over the next two days with more questions, and to negotiate a price. Andy always promptly returned my calls and got answers immediately, which was a far cry from another dealer I was dealing with on a similar car.
Upon coming to agreement on the car, I picked it up the next day. Was ushered in by Ramona Razavi, and Andy came by shortly thereafter to say hello. Paperwork was seamless and painless, and I felt very appreciated as a customer the entire time I was there. The manager of the dealership even came by while I was working with Ramona to thank me personally for the purchase.
After finishing up all the paperwork and getting the keys, a very nice young lady whose name escapes me spent 20-25 minutes familiarizing me with all of the controls / features of the car. She was very patient with me and all of my questions, and very thorough.
Sharon Thompson took care of the final paperwork and showed me some options for extended warranties, one of which I purchased. She was very professional, courteous, and knowledgeable, as well.
I would highly recommend this dealership to anyone!
Ramona Razavi was the reason we purchased this car at your dealership. She was extremely friendly and attentive to details. She was very knowledgeable about the car in which we were interested. She definitely made up for the humiliation I experienced when one employee of yours told me “not to touch” the car that we were considering purchasing. Ms. Razavi changed our decision to leave, and we purchased the car.
Worked with Ramona on the purchase of a pre owned Car ,she was professional, knowledgeable and didnt waste my time!!! My kind of deal. Walked out a happy camper.
Oh yes and Mary at the front desk was soooooo welcoming
"Wonderful experience into the world fo Mercedes"
This was our first Mercedes-Benz purchase and Ramona did a fantastic job of welcoming us to the family with the best 5-star experience. She is friendly, knowledgeable, and provided us with all the details and made our journey into the world of Mercedes an awesome experience.
"Excellent dealership & Sales personnel "
Bought a used Nissan Murrano from the dealership, the experience has been excellent. Ramona Razavi, helped me ge through the sale seamlessly, she has been quite patient and responsive in answering all the questions.
My first car in the United States!!! I have the perfect dealer and sales personnel helping me to strike a deal.
Absolutely delightful customer experience.
.Fantastic buying experience. Jeff, Ramona and the rest of the team were very helpful. They are very knowledgeable and professional. Smooth and efficient process. I would recommend RBM Alpharetta.
" First place I wanted to shop for a car..."
- Greg W.
Searched online and RBM seemed to be the place to go. A very nice place that treated you with class. i met Ramona Razavi and she was sweet and very kind. This was my first time to actually shop for a MB and Ramona was so knowledgeable and patient. She was the exact opposite of the typical car salesperson. Thanks Ramona! I love my new car!
Great experience great sales person time spent during the sales process was complete and personally put together to complete the transaction sales person's product knowledge was best in class