Randy Covert
Randy Covert at Northside Lexus
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Randy Covert | Page 2

Sales Consultant

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

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4.9
148 Reviews

Love Lexus & Toyota products. Own two English Bulldogs. Rockets fan.

Dealership Experience

18 yrs

Industry Experience

32 yrs, 2 mos

Specialties & Trainings

Internet Sales, Pre-owened sales, New Car Sales

4.9

148 Reviews

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148 Reviews of Randy Covert

January 12, 2024

Dealership Rating
Employee Rating

Great customer service. Found what I was looking for. Go an extra step to accommodate my request. More

by suphu_2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Gilmer

Jan 13, 2024

Northside Lexus responded

Thank you for recognizing our efforts here at Northside Lexus! We always strive to go the extra mile to assist our customers and we are glad it doesn't go unnoticed. Thanks for much for the review, we hope to see you again down the road!

January 11, 2024

Dealership Rating
Employee Rating

I was extremely dissatisfied with the service I received at Northside Lexus when I purchased my 2019 Land Rover Discovery! What I have to write will go well over the 15 word Minimum so I will forward my co More

by sherryl0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Herb Mills, Jeff Cullingford

Jan 12, 2024

Northside Lexus responded

Sherryl, I'm really sorry to read about your dissatisfaction with the service you received. We always aim for a top-notch customer experience and it's disappointing to know you were left with a different impression. Your feedback is important to us and I'd appreciate an opportunity to discuss this further - please reach out at your earliest convenience. Thank you, Tyler Stephens - Pre-Owned Sales Manager - +1 (281) 569-3319

January 09, 2024

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Employee Rating

She help me bought my new Rx 350 & excellent customer service & experience I’m happy with my new 2024 rx More

by Pragash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 09, 2024

Northside Lexus responded

We're delighted to know you had an excellent customer service experience and are happy with your new RX 350! Thanks for choosing Northside Lexus. Enjoy the ride!

December 31, 2023

Dealership Rating
Employee Rating

All were pleasant to deal with. Had along wait when it was turned over to finance person. Had to drive back to Arlington. More

by mrchesnut7959
Recommend Dealer
Yes
Jan 02, 2024

Northside Lexus responded

We appreciate your feedback and patience during the finance process at Northside Lexus. We're always looking for ways to improve, so we'll take note of this. Safe travels back to Arlington!

December 20, 2023

Dealership Rating
Employee Rating

Randy Covert was very professional and courteous. He was always pleasant, even though I know getting into that back seat was difficult! If I needed another vehicle, I would ask for Randy. Doug Gilm More

by bug64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Gilmer

Dec 21, 2023

Northside Lexus responded

We're glad to know that Randy and Doug were able to provide you with a positive experience at Northside Lexus! We appreciate your patience during the process, and we'll make sure both of them receive your kind words. Thanks for choosing us!

December 17, 2023

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Randy was very helpful and I was in and out in 3 hours with my preowned Volvo XC90! More

by irejeepguy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcus Atkins

Dec 18, 2023

Northside Lexus responded

Thank you for the review! We appreciate the kind feedback about Randy and hope to see you again at Northside Lexus. Safe travels in your Volvo XC 90!

December 15, 2023

Dealership Rating
Employee Rating

Randy was very knowledgeable of the LS and the dealership professional in every way. The buying process was expeditious and it was much appreciated. More

by TOMSAUNDERS778
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Stephens, Clayton Lewis

Dec 18, 2023

Northside Lexus responded

Tom, we're so glad to know that Randy's knowledge and our team's professionalism made your car-buying experience at Northside Lexus a positive one! Thanks for sharing - enjoy the ride in your LS!

December 12, 2023

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Employee Rating

As always Randy was professional a knowledgeable making my purchasing experience a very pleasant one! More

by creekcrestgirl1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Cullingford

Dec 12, 2023

Northside Lexus responded

We're so glad to know that Randy made your purchasing experience pleasant at Northside Lexus! We appreciate the positive feedback and look forward to serving you again in the future.

October 29, 2023

Dealership Rating
Employee Rating

Randy was great. He had helped our son with a car and so our son recommended him to us. Found the perfect car and we are very happy. Thanks again. The Frasers More

by hfraserjr
Recommend Dealer
Yes
Oct 30, 2023

Northside Lexus responded

Thanks for the review. We're delighted to know Randy was able to assist you in finding your perfect car at Northside Lexus. Enjoy your new ride!

October 22, 2023

Dealership Rating
Employee Rating

Randy Covert is an amazing sales associate! All phases of the buying process were smooth with Randy. Communication before and after has been great. Northside could have checked over and pre More

by dwidemanjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrell Kennedy

Oct 30, 2023

Northside Lexus responded

We're glad to know that Randy provided a smooth buying process and great communication. However, we apologize for the oversight on our part regarding your preowned Jeep's condition. We appreciate your patience as we rectified those issues free of charge! Thanks for choosing Northside Lexus - happy driving!

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