Randy Jackson

Came in to look at the new 2024 Santa fe was greeted by Rob. He has always been so helpful bought a few vehicles from him. He is great. Rob. He has always been so helpful bought a few vehicles from him. He is great. More

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Wilson County Hyundai is great to work with. Service is very efficient and company is professional! I have a 2017 Sonata and just purchased a new Palisade! It would be hard to convince me to Service is very efficient and company is professional! I have a 2017 Sonata and just purchased a new Palisade! It would be hard to convince me to leave them! More

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I have purchased a Sonata and now own a Tucson. The sales personnel are great to work with but the service area is over the top due to the manager Randy Jackson who gets things done. Thank you, Ran The sales personnel are great to work with but the service area is over the top due to the manager Randy Jackson who gets things done. Thank you, Randy! More

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Always great whenever I go there. Just recently went and had my car serviced and it was done in a timely manner and attitudes were great. Just recently went and had my car serviced and it was done in a timely manner and attitudes were great. More

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Hyundai has always been terrific! I had some issues last time I was in but, Randy Jackson called me and is helping me with this problem. Randy is ALWAYS ready to solve a problem in a I had some issues last time I was in but, Randy Jackson called me and is helping me with this problem. Randy is ALWAYS ready to solve a problem in a very nice way. My husband even took his Toyota there because Hyundai service department was great due to Randy being so helpful! It is a great car with a great service department!! More

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I had some issues with the service department that left me feeling very angry. When I reached out to the service manager Randy Jackson, he went above and beyond to rectify the situation. Randy ensured I me feeling very angry. When I reached out to the service manager Randy Jackson, he went above and beyond to rectify the situation. Randy ensured I understood the exactly what the issue was. He apologized and took ownership of the situation that was caused by a former employee and he assured me that he would do everything to make the situation right. Randy was great and restored my respect for this dealership. I greatly appreciate his service and dedication! I recommend this dealership because of his commitment and outstanding professionalism. More

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I can't say enough positive things about Wilson County Hyundai's service department, headed by Service Manager Randy Jackson. Even while the dealership is undergoing a major renovation, pushing the servic Hyundai's service department, headed by Service Manager Randy Jackson. Even while the dealership is undergoing a major renovation, pushing the service department out to a framed tent for the service advisors to work from, and temporary waiting area for service customers, the service provided is still top notch! Professional, friendly, knowledgeable. The service advisors listen carefully to what the car needs to have serviced. Randy is frequently available and jumps right in to answer any questions I have. The techs perform their duties efficiently, making note of anything they find that might need further attention. Randy goes above and beyond to make sure my car is taken care of completely. I have been a Hyundai customer at this dealership for over 15 years and will continue to buy from them and get all my service done with them. They are the BEST! More

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Excellent staff,…always remember you when you come back. Sales and service is outstanding! An outstanding dealership to do business with. Sales and service is outstanding! An outstanding dealership to do business with. More

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My car was held from October 30 until December 8 to complete 4 recalls. When I attempted to make inquiries it was very difficult to even get through to anyone and when I did I was given conflicting exc complete 4 recalls. When I attempted to make inquiries it was very difficult to even get through to anyone and when I did I was given conflicting excuses. I would list all the excuses but that would make for a long review. I even tried calling the corporate customer service number and received essentially the same treatment. Hyundai could care less about their customers! This is the first and last Hyundai I will ever own! P.S. I would sell it but my conscience just won’t allow me to dump it on someone else. More

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BUYER BEWARE! ! My husband and I bought a new Hyundai Santa Fe in 2018 and loved it. However, July 17, 2022, we were driving down the road and the engine lost power ! My husband and I bought a new Hyundai Santa Fe in 2018 and loved it. However, July 17, 2022, we were driving down the road and the engine lost power. Little did we know that Hyundai makes substandard engines. Don’t take my word for it; look up the many class action lawsuits. Basically, this “outstanding” warranty is a sales gimmick they use to unload their crappy cars. They have no intention of honoring their warranties. Wilson County Hyundai quoted us $29,000 to replace the engine. Yes, $29,000. That does not sound like good customer service to me. Our vehicle was properly maintained and had less than 50,000 miles on it. They are great at selling cars. Our sales guy was great. I WOULD NEVER again recommend Wilson County Hyundai to anyone for any reason, and I plead with anyone thinking of buying a Hyundai from anyone: please don’t. Save yourself some trouble and literally buy ANYTHING else from ANYBODY else. More

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