Randy Kawanna
Randy Kawanna at Southlake Nissan
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Randy Kawanna

Nissan Service Manager

Southlake Nissan

4201 E Lincoln Hwy
Merrillville, IN 46410

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4.7
774 Reviews

I have been in the automotive industry for 34 years, from East Chicago, In and now reside in Crown Point, In, love all animals, enjoy motorcycle riding, fishing, love football.

Dealership Experience

20 yrs, 2 mos

Industry Experience

36 yrs, 10 mos

Languages Spoken

English English

4.7

774 Reviews

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774 Reviews of Randy Kawanna

April 18, 2024

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Great dealership . Randy is the best, he is the reason we keep buying Nissan’s. The service is great More

by Gregory Cherry
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Recommend Dealer
Yes
Apr 19, 2024

Southlake Nissan responded

Hi Gregory, thank you for the positive review. We are happy to hear your satisfaction with Randy! If you need anything in the future, please don't hesitate to reach out. Have a great day!

April 13, 2024

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Very respectable and curtious and knowledgeable and well staffed with the needs and service department. More

by buddy2368758
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Recommend Dealer
Yes
Apr 16, 2024

Southlake Nissan responded

Hi, thank you for the positive. We are happy to hear about your recent visit with us here at Southlake Nissan! If you ever need anything in the future, please don't hesitate to reach out! Have a great day!

April 11, 2024

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The experience was great and they were able to help with with my problem. Thanks again More

by Tonia Hayes
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Recommend Dealer
Yes
Apr 16, 2024

Southlake Nissan responded

Hi Tonia, thank you for the positive review. We are happy to hear you had a great experience with us! Have a great day!

April 08, 2024

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I have been very pleased with the service at the Nissan dealership from the moment that I purchased my car until now. Always a satisfying experience at this dealership. Continue to keep up the good work. More

by Linda.spencer
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Recommend Dealer
Yes
Apr 16, 2024

Southlake Nissan responded

Thank you for your positive feedback! We're delighted to hear that you've had a satisfying experience at our Nissan dealership from the moment of purchase until now. We appreciate your kind words and are committed to maintaining the high standard of service that you've come to expect. If you ever need anything else, please don't hesitate to reach out.

March 16, 2024

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Well 2 new cars in 1 month if you are in the market for a new car head on over to southlake auto they are amazing!!! This is the place to go they really treat you like family sales and services my sales guy More

by aboufis01
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Recommend Dealer
Yes
Mar 20, 2024

Southlake Nissan responded

Thank you for your feedback! We're thrilled to hear that you had a great experience here at Southlake and that Michael provided excellent service. We appreciate your recommendation about our service department staff, and look forward to serving you in the future. If you ever need anything else, feel free to reach out. Have a terrific day!

February 11, 2024

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I tool my 22 altima in 5 times for the same problem (seat heaters) they work less now than before they touched it . And now they will no longer return my messages . Absolutely love the car just wish the loca More

by JEREMYKARAGEORGE219
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Recommend Dealer
No

Other Employees Tagged: Brian Jensen

Feb 12, 2024

Southlake Nissan responded

Hi Jeremy, We are sorry to hear about your recent experience with our Nissan Service Department. We strive for 100% customer satisfaction, and we would like to have the chance to improve your experience. Look out for a call from Brian Jenson, as he will contact you today to resolve this issue. Thank you, and have a great day.

February 10, 2024

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Nate Brian Randy are the best. They are always happy to help. If you purchase a vehicle here, do yourself a favor and purchase the warranties-specifically the electronic warranty. More

by Bonnie
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Recommend Dealer
Yes

Other Employees Tagged: Nathan Holliday, Brian Jensen

Feb 12, 2024

Southlake Nissan responded

Hi Bonnie, Thank you for your kind words! We're thrilled to hear that Nate, Brian, and Randy provided you with excellent service. Your recommendation of purchasing warranties, especially the electronic warranty, is appreciated. We're here to assist you whenever you need us. Thanks for choosing Southlake for your vehicle needs! Have a great day.

January 30, 2024

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The service shop is very persistent to get it done correctly. One of the service representatives Nathan Holiday was very helpful helped me understand the whole process. Someone that all service reps s More

by gavin
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Recommend Dealer
Yes
Jan 31, 2024

Southlake Nissan responded

Hi Gavin, Thank you for sharing your experience! We're pleased to hear that our service department is persistent in ensuring the job is done correctly. Nathan is a valuable member of our team, and we're delighted to know that he was very helpful in guiding you through the process. We appreciate your feedback, and if you ever have more questions or need assistance in the future, feel free to reach out. Safe travels!

January 29, 2024

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Dixie was very helpful. She gave me hope when everyone turned me down. I will never forget what you've done for me Dixie. If you want the best ask for Dixie. More

by elishaarmstead1234
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Recommend Dealer
Yes
Jan 29, 2024

Southlake Nissan responded

Hi, Thank you for sharing your experience! We're thrilled to hear that Dixie could assist you and provide hope when you needed it most. We appreciate your kind words, and we'll be sure to pass along your gratitude to Dixie. If you ever have further needs or questions, don't hesitate to reach out. We're here for you, and we look forward to serving you again in the future!

January 28, 2024

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Every time we come in The service department it’s quick and easy they’re always great ! Nate was fast and very reliable ! More

by kiaraellis18
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Recommend Dealer
Yes
Jan 29, 2024

Southlake Nissan responded

Hi, thank you for your positive feedback! It's fantastic to hear that your experiences in our service department have consistently been quick and easy. We're pleased to know that Nate provided fast and reliable service. Thank you for choosing Southlake Nissan, and if you ever have more service needs or questions, feel free to reach out. Have a great day!

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