"Much better than we expected!"
We came to Newton Nissan because we had seen a used vehicle that matched the criteria we were looking for on their website. Other than knowing our insurance company recommended them as a preferred dealer, we had no prior knowledge of Newton Nissan but knew we wanted to test drive this particular vehicle. After meeting James when we entered the sales lot...I knew right away I was going to enjoy working with him (much more so than the gentleman I had worked with a previous dealership the weekend before when we test drove another vehicle). James was polite, kind, and most importantly NOT PUSHY! James allowed my husband and I to talk, make a decision, and do what was best for our family without feeling like we were meeting a sales quota.
When it came time for us to talk numbers and financing, Randy and Josh even encouraged us to talk with our bank and make sure we were getting the best rate which happened to be from our bank. There was never any pressure to use their bank, which I found to be amazing.
Newton Nissan has gone out of their way to make sure we are happy with our new vehicle. We are even in the process of arranging for them to do maintenance on our other Nissan car...despite the fact they are not the nearest dealership to our home. We were so impressed with their professionalism and willingness to make us as the customers comfortable...rather than make a sell and meet a quota...that we are willing to drive out of the way for them to do the maintenance.
We are excited to develop a working relationship with Newton Nissan and will be recommending them to family and friends for years to come! Thank you for a great experience! H. and E. Kajihara
"Braving the elements"
I was needing to update my current truck and decided to checkout the used trucks at Newton I had seen online. I wanted the best deal so I visited on the last day of the month/year on 12-31-18, New Years Eve. Just so happens the weather was lousy with heavy rain most of the day. Determined to make a decision I pressed on test driving the used vehicles I had selected. James was very accommodating and always professional, despite getting soaked in the rain and having to make multiple trips to and from the office. As it turned out, we were able to make a deal on a new truck due to the year end incentives. James worked hard to put together a deal I was satisfied.
"Buying my first car"
I had a older Nissan Maxima and it was all paid off. I was very hesitant to buy a new car, just because it is a big purchase. Randy and Stevie were really great walking me through everything and they were willing to work around what prices that I was comfortable with.
"I reccomend Newtons to everyone."
This is my second vehicle from Newton Nissan. The treatment I received from the first purchase made me not think of any other dealership when we needed another one. I tell all my friends about how I am impressed with you folks. There was an issue with road noise that we called Ian with the following day, and he along with Chip Smith was on it immediately. They got the issue corrected right away. Both made calls to us, letting us know what was going on, and both called me after we picked up our vehicle, to make sure we were satisfied. These two gentlemen are the reason we will return when we are ready for another car.
"Very patient with me"
We were looking at Rogues when Stephen Crider came up to us to see if he could help us. After he asked a few questions, he showed us one vehicle, then another one, then another one & finally one more. To make a long story short, we test drove 4 vehicles. Stephen & Randy Miles was very helpful & patient with us, in helping us to find the right vehicle/color/price for us.
Second time to purchase a new vehicle in 2 years. Very Professional and listened to my request and concerns. Great Experience and will recommend this dealership.
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"Best car buying experience we have ever had!!"
My husband and I were trying to buy a car for our daughter, whose car had been totaled in an accident. We had a budget to work within, and she had certain features that were important to her.
James Sheppard showed us the perfect car for her, and she fell in love with it. James provided us with the best experience either of us had ever had with buying a car. He is kind, caring, and honest. Randy Miles and Justin George got us the payment we needed, and we were all on our way shocked at how good we felt about the whole experience. We HIGHLY recommend this dealership, and James is our favorite salesman ever!
"Incredible convenient, incredible service"
Cole helped made the process of buying a new truck a breeze. Financing worked with me to get me the exact price I wanted and they made sure it was quick and painless. Got my truck thru this dealership for about $10,000 less than I could find at any other! They even bought me lunch while I waited for them to get my truck sparkling clean! 10/10 would recommend Newton Nissan to anyone looking for a new car or truck!
"A Smooth Transaction "
This was a smooth transaction. Paul knows his stuff and goes out of his way to make sure his customers are happy with their purchase. You can't fake the kind of environment at this dealership. Good people
"Excellent Customer Service"
Tony was great to work with. He provided excellant customer service. He was friendly, considerate, and listened to my needs as a customer. He was very effective at providing information about the vehicle I was interested jn purchasing.Randy was very helpful as well while working out the details of my purchase. My 4th purchase from Newton Nissan.I would recommend Newton Nissan to anyone looking for a new vehicle. Thanks for your help Tony and Randy!
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