"Amazing Dealership from Sales to Service"
This is the best place in Illinois to purchase a new Nissan or a preowned vehicle. Their vehicles surpass all other dealers I’ve ever seen on a car lot. Their staff treat you like family when you’re inside of Thomas Nissan and they go above and beyond your expectations. I had the opportunity to be greeted by the General Manager Sean and could see that he’s empowered the staff here to become great leaders.
"Great salesman ask for ray , he is the nicest service / sale"
- jeff gregorich
My recent visit with thomas nissan was the best great sales staff very friendly ,would highly recommend them !!! RAY IS THE BEST GRACIAS !!!! AMANDA ALSO
"Average sales experience, below average financing/service"
The salesman and sales manager asked a reasonable price for the vehicle I was interested in, but the finance manager slipped in an additional warranty (which I would have paid for anyway, but he was senaky). Then when I brought the car in for service for a leaky rear tire, the technician couldn't find the leak, and filled the tire with air and wanted me to take the car back home and "hope" the tire didn't leak again (this was the same thing that happened when we took the vehicle for a test drive, so the dealer was probably quite aware that the leak existed). I had to insist that the technician take the tire off the wheel, and when he did he found (and patched) the leak. I had the technician do an oil change at the same visit, and the service manager wanted to charge me, even though the first oil change is supposed to be free. I eventually got the oil change for free, but I wasted several hours with the tire service and oil change, leaving a poor impression with me.
Other Employees Tagged:
, Gabby (Service)
"Very happy with my new vehicle "
This was my first time buying a car. Ray was extremely helpful and detailed in explaining all of the car features. He was also very honest and knowledgable on all of the questions I asked. The rest of the staff was also very friendly and easy to deal with- thank you for making this a good experience! Most importantly, my new car is amazing and I am so happy with it!
Other Employees Tagged:
- Kitt Olivier
This is my first time buying a new car! I went in for a specific car, and Ray helped me get right in! He was patient and informative. He didn't pressure me to look at other, more expensive cars! Colin worked strenuously to get me the best interest rate possible! The car is a great value, and I was so excited to drive it home! All of the staff members were friendly, especially to my shy, 5 year old daughter! Ray called me a couple days after my purchase to ensure I was still satisfied and reminded me of all the perks that buying from them entailed--including free car washes for as long as I own my vehicle! Definitely a five star experience, and I would highly recommend this dealership!
"great service very friendly"
very professional helpful and friendly Ray morales helped me find my car i was very satisfied with the service went for a test drive would highly recommend
This place has great prices, super nice amazing staff, and go above and beyond to try and help you get financed! Definitely recommend to everyone!