"Great customer experience"
Was just in for a 15,000 mile checkup and oil change and they had me in and out in under one hour while I waited!
Kudos to Keith in the service department for taking such good care of me and to Paul for running such a great dealership!
"Great Customer Service"
I took more than what I was bargaining for. Raymond offered us an exceptional support while going through the process of purchasing a vehicle. It's not easy but he was dedicated to our needs.
"D- Rating from BBB for good reason"
- Garavel is Trash
I was a long time customer of Garavel until recently when they 1) used a dirty tactic to convince me to trade in my car for a used Jeep, 2) took money to perform services on TWO separate occasions but did not perform those services, 3) convinced me to buy a "full wrap warranty that covers everything" (now on repair #3 that IS NOT covered by the warranty, and 4) failure to fully fix one of the two issues resulted in a repair of over 6k on a 4 year old car with less than 50k miles. I don't know what changed at this place, but it went from being a decent dealership to an absolute nightmare. STAY AWAY!
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