Rebecca Balonier

Glendale Nissan has been mi dealer for years and I love they do the best for me they do the best for me More

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Great customer service, had a lot of questions about my used car and Rebecca took the time to get the answers and follow up. 5 stars you should just ask for her she gets it handled 👍👍👍 used car and Rebecca took the time to get the answers and follow up. 5 stars you should just ask for her she gets it handled 👍👍👍 More

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They Didn’t actually have a car for me. Sent me somewhere else. It was bad. Sent me somewhere else. It was bad. More

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Larry was insulting and so were the other salesmen we worked with. Condescending and rude. I was told one thing over email and then was offered something entirely different. Stay far away. worked with. Condescending and rude. I was told one thing over email and then was offered something entirely different. Stay far away. More

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Rebecca and Keith were amazing to work with. Super helpful, friendly, transparent. I got the car I wanted for less than I expected! helpful, friendly, transparent. I got the car I wanted for less than I expected! More

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Highly unresponsive to inquiry on used vehicle. Definitely emanate hiding something about the vehicle. Gave them 5 days to fill a simple request. Basically ghosted my inquiry. Definitely emanate hiding something about the vehicle. Gave them 5 days to fill a simple request. Basically ghosted my inquiry. More

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I am very disappointed with 3 yr warranty. I purchase a two year old with factory warranty once it got hot the AC wasn’t working. They advertise the car as cold AC. Good luck to those buy a Nissan you bet two year old with factory warranty once it got hot the AC wasn’t working. They advertise the car as cold AC. Good luck to those buy a Nissan you better hope that nothing goes wrong because there is no warranty with Nissan. I made the mistake of doing business them. More

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Most VILE Used Car Manager Anywhere I will start with the good.... Jaime (salesman) and John (service) were both excellent and should be commended. Now we can move to the absolute disg I will start with the good.... Jaime (salesman) and John (service) were both excellent and should be commended. Now we can move to the absolute disgrace of a used car manager (Larry Laino). I have never experienced anything like him in my many years of buying cars. After purchasing a 2017 Sentra Nismo on Saturday 2/29/2020, we noticed a few things that we thought should have been addressed as part of Nissan Certified. We came in to see Larry Laino on Tuesday 3/3/2020. At the time, although he did not want to come out and see my issues, agreed that what I described were things that should have been addressed and that I could bring the car in on Friday night and it would be taken care of on Saturday. Upon arrival on Friday, I stopped in to see if he wanted to call over to service and was rudely told to just drive it into service and tell them to call. After John looked and my issues, he went to talk to Larry. He returned with this message.... Tell them they bought a used car and there is nothing we are going to do. I went to talk to Larry at this point and was not only yelled at about having already raked him over the coal on price (in actuality bought the car for the exact price listed). Was told internet price was rock bottom. I was told I can call Nissan or the general manager, he doesn’t care. I was clearly told that he doesn’t care that he will never see us again and in fact doesn’t want to see us again and they don’t need our business. More

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