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Rebecca Laughter
Rebecca Laughter, Service Advisor, Gastonia Chrysler Dodge Jeep RAM
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Rebecca Laughter

Service Advisor

Gastonia Chrysler Dodge Jeep RAM

2339 E Franklin Blvd
Gastonia, NC 28054

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3 Reviews of Rebecca Laughter

September 19, 2018

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"Fast and efficient!"

- giantcement

Had a service recall on a 2019 Ram. They got me in and out in 30 minutes. Service was friendly, and efficient. I would definitely recommend Gastonia CDJR!

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Yes

May 17, 2018

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"Worst experience in my life"

- DodgeOwner

Since the age of 25, I have always purchased vehicles new from the dealer and have owned BMW; Jeep; Mazda; Toyota; VW; and currently own a Dodge. Since moving to NC from SC, I was referred to the Gastonia dealership and within the year have been here on 3 separate occasions for routine maintenance. Each time I was one of the first to arrive and waited up to 4+ hours for routine-work to be completed (not the kind of service I am used to receiving elsewhere). Each service-staff members is rude; has poor eye-contact; zero personality; answers questions with, "ma'am I don't know" and won't try to find the answer"; are dismissive; unprofessional; and their work is overpriced. I will never return to this dealership for anything.

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No

Other Employees Tagged: Jay Rappaport, Dan Hensel

April 17, 2018

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"I had the easiest purchase of a new car ever"

- Libbyann

Everyone there was nice and very helpful. Eager to please and to make sure I was comfortable. Jason wanted to make sure I got the car that I really liked and wanted

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Yes

Other Employees Tagged: Jason Freeman, James McElroy

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