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Reed Jeep Chrysler Dodge Ram
Merriam, KS
1,782 Reviews
Overland Park Jeep Dodge Ram Chrysler Is a Proud Recipient of FCA's Customer First Award For Excellence
Overland Park Jeep Dodge Ram Chrysler is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support!
"We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA - North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, these dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winners of the inaugural Customer First Award For Excellence. "
The Big Picture
To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
April 20, 2024
I have bought 3 trucks from Liz and I drive over 300
miles just to deal with her! Liz and the Reed dealership will do whatever it takes to make the deal happen!
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by Michael Kyle
April 19, 2024
Liz was very friendly and helpful when I bought my pickup
from Reed Jeep. She answered any questions I had and was very professional. I look forward to doing more business with Liz in the future.
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by Rmurray1799
Employees Worked With
April 05, 2024
Liz was GREAT!
She made the experience quick and easy for us. We have already recommended her to our friends and family. If you need someone to help you get into yo
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by Larrykaminski722
Employees Worked With
Dealership Inventory (375 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Authorized Parts Store
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Express Service
- Free Coffee
- Free WiFi
- Quick Lube
- Rental Car Service Onsite
- Shuttle Service
- Television
- Vending Machines
- Home Delivery
- Virtual Appointments
