Dealership Experience
6 yrs, 9 mos
Industry Experience
6 yrs, 9 mos
184 Reviews
Write a Review184 Reviews of Reginald Widener
March 21, 2024
Great Customer Service from beginning to end. I’m very pleased with the service I received. I’m very pleased with the service I received. More
Other Employees Tagged: Jarrod Powell
February 24, 2024
I had a wonderful experience with John Thornton Chevrolet the timing was perfect and the work was accurate. the timing was perfect and the work was accurate. More
Other Employees Tagged: Jarrod Powell, Bryon Steinke, Steve Reid
February 22, 2024
The time of my service was short and performed in a timely manner. The staff did a great job. timely manner. The staff did a great job. More
Other Employees Tagged: Billy Adkison
February 20, 2024
Very good good good good good good good good good good good good good good good good good good More
Other Employees Tagged: Jarrod Powell, Bryon Steinke, Steve Reid, Tanya Byers, Eric Rivera, Brenden Boyd
February 19, 2024
We were not satisfied with what we felt was a failure to keep us informed about the initial logistics delay in getting a part for replacement under warranty, then a lack of communication in keeping us infor keep us informed about the initial logistics delay in getting a part for replacement under warranty, then a lack of communication in keeping us informed on the day of repair about the progress in making the repair. We were also charged (not just charged, but we believe an excessive amount) for the replacement of a failed battery in our remote on a new Chevy, yet our Ford remotes have not needed a battery change in over ten years of use. More
Other Employees Tagged: Jarrod Powell, Bryon Steinke, Steve Reid, Tanya Byers, Eric Rivera, Brenden Boyd
December 25, 2023
The service at this location is phenomenal. Very friendly and professional. They analyzed and recommended that I did a preventive service which turned out to be well worth it. I would definitel Very friendly and professional. They analyzed and recommended that I did a preventive service which turned out to be well worth it. I would definitely recommend John Thornton Chevrolet to anyone with car maintenance. Thanks again guys. Great job as always. More
Other Employees Tagged: Bryon Steinke
December 22, 2023
Deplorable customer service. Kept our car for a week and did NOTHING! Cost us over $300 for a rental car with no repair done. Why even make an appointment with a customer if you Kept our car for a week and did NOTHING! Cost us over $300 for a rental car with no repair done. Why even make an appointment with a customer if you have no intention of honoring it at all? No one was helpful in the least on the phone and even lied to us repeatedly about the status of our vehicle. We never even got a loner vehicle. Not even an apology for the terrible and inconsiderate teatment of a long-time customer and it felt like no one at the dealership even cared. Extremely disappointed! More
Other Employees Tagged: Jarrod Powell, Bryon Steinke, Steve Reid, Tanya Byers, Eric Rivera, Brenden Boyd , Ryan Grizzle
November 08, 2023
They explained everything and addressed my concerns. I can only hope that everything was repaired properly I can only hope that everything was repaired properly More
Other Employees Tagged: Jarrod Powell, Bryon Steinke, Steve Reid