Renan Marchet | Page 21

Everyone was very kind and helpful thank you very much . Renan was very very polite and knowledgeable Renan was very very polite and knowledgeable More

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my service representative Renan, is always courteous and very responsive whenever I have a problem. very responsive whenever I have a problem. More

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My car was looked at on a Thursday, I was told it would be ready Friday, got a message Friday saying it wouldn’t be ready until Monday or Tuesday and that was the last time I heard from the dealership I be ready Friday, got a message Friday saying it wouldn’t be ready until Monday or Tuesday and that was the last time I heard from the dealership I called Monday afternoon and asked for a progress report and was told it wouldn’t be ready till Tuesday or Wednesday I never heard from them on Tuesday, so I called Wednesday afternoon and was unable to reach anyone but the operator When I explained what was going on, after being unable to get through to service, I was told somebody would absolutely call me back No one did The next day was thanksgiving When I called Friday morning, I was told it was ready, and I could pick it up with no apology, no explanation no nothing More

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We brought our GLC in for maintenance and wash and we had our ailing dog Jake in the back which we didn’t want to take out. Our advisor Renan made sure the work would be done without disturbing Jake! Always our ailing dog Jake in the back which we didn’t want to take out. Our advisor Renan made sure the work would be done without disturbing Jake! Always satisfied when leaving the dealership! More

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Easy to make appointment. Work was requested. Good waiting area while the car was being worked in Work was requested. Good waiting area while the car was being worked in More

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Renan and car mechanic fixed my car and now drives like a brand new car.. Thank you so much to both.. Someday I will buy a new car because if the service I received.. brand new car.. Thank you so much to both.. Someday I will buy a new car because if the service I received.. More

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I had a problem with my Mercedes ML 350 and I called service at flagship and was greeted by a service advisor by the name of Renan. I told him my problem and he told me to bring the car right in right a service at flagship and was greeted by a service advisor by the name of Renan. I told him my problem and he told me to bring the car right in right away and they would as soon as I got there they would take a look at it and I did that and they fixed it and an hour later I was out of there , great service great attitude great people to work with More

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They are honest and always put the customer’s interest and satisfaction first. Nathan is great! Everyone is helpful, knowledgeable and friendly. Always a good experience. They know how to take care of the and satisfaction first. Nathan is great! Everyone is helpful, knowledgeable and friendly. Always a good experience. They know how to take care of the customers. More

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Top shelf service! Never disappointed with the service team at Flagship. Always feel like a VIP Never disappointed with the service team at Flagship. Always feel like a VIP More

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Nathan Haugh and the team was great! ! The customer obsession and service was the best :) -Aldo T ! The customer obsession and service was the best :) -Aldo T More

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