Renan Marchet | Page 30

The Service team Helped me in a jam 10 minutes before closing! Very accommodating & great attitude. closing! Very accommodating & great attitude. More

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Great work as well is customer service thank you so much for all your help for all your help More

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Great service and employees in all aspects of the dealership. I recommend the dealership highly dealership. I recommend the dealership highly More

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Bought a used 2017 C300 from Skip Petersen. Great experience. There were a few things that needed to be taken care of. Skip made sure they were done and answered all of my questions. This is my s experience. There were a few things that needed to be taken care of. Skip made sure they were done and answered all of my questions. This is my second Mercedes purchased from Flagship. Absolutely great experience! I live in Boston and drive there for my service as well. I honestly wouldn’t think of going anywhere else. I’ve always been treated well. If you want that same experience, then stop in and ask for Skip! In the Financing area, I worked with Gil Otero. Many people dread this part of the process. Gil was great. Gil explained all the options. No pressure. I purchased what I wanted and he got me a great rate for my car! On the management side, Ken Julian is someone I worked with the first time. Again no pressure. A gentleman. In Service, Renan took care of me. He got my car ready for pick up and made sure I was happy before I drove off. (My son has also bought two cars here too!) More

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Very attentive , pleasant and professional ..Prior to appointment communicated via phone and text which expedited the process appointment communicated via phone and text which expedited the process More

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Worked with Renan to have a few things done on my older S-class. He is a great guy and a pleasure to work with! Will definitely be back in the future for any service needs. S-class. He is a great guy and a pleasure to work with! Will definitely be back in the future for any service needs. More

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Renan ( he IS my service rep) not only met but FAR EXCEEDED my requests and expectations. His attitude is superlative. In a world where I will NOT accept mediocrity, he achieves the high expectati EXCEEDED my requests and expectations. His attitude is superlative. In a world where I will NOT accept mediocrity, he achieves the high expectations of a Mercedes owner, but exceeds the Herb Chambers higher standards. Thank you Renan. More

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Experienced and knowledgeable staff, ready to work with customers on timely and very efficiently. I like the professionalism showcased by staff at Flagship Motorcars of Lynnfield every time I visit. customers on timely and very efficiently. I like the professionalism showcased by staff at Flagship Motorcars of Lynnfield every time I visit. More

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Renan Marchet always exceeds my expectations. He advises me on the issues that must be addressed and what can wait until my next service visit. me on the issues that must be addressed and what can wait until my next service visit. More

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Service request was handled quickly and courteously. I have been pleased with the entire staff and facilities since purchasing my car at Flagship in 2008 and my annual ‘smart’ service visits. have been pleased with the entire staff and facilities since purchasing my car at Flagship in 2008 and my annual ‘smart’ service visits. More

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