Reyna Hernandez
Reyna Hernandez at Grand Prairie Ford
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Reyna Hernandez

Sales Consultant

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

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not yet
rated
30 Reviews

Dealership Experience

5 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

not yet
rated

30 Reviews

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30 Reviews of Reyna Hernandez

June 22, 2023

Dealership Rating
Employee Rating

Jackie kept it straight and to the point with me and it was much appreciated. Definitely has more swagger than Grace does. She was also a help in this process. More

by dachexmix
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer, Grace Larson

Jun 29, 2023

Grand Prairie Ford responded

Thank you so much for your five-star review! It is our pleasure to serve you, and we hope to get the opportunity to see you again in the future!

April 25, 2022

Dealership Rating
Employee Rating

I went in to buy a new car and trade my 2020 Explorer which is loaded. They offered me 28k for it. KBBa values it at 37k plus they wanted to add 15k over sticker price on a new Mach-e. Bunch of thieves. More

by Arthurjespinoza
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: I don’t care to remember his name.

May 02, 2022

Grand Prairie Ford responded

Hello, Arthur. We aim for fair, competitive pricing on our vehicles. We're always willing to try and find a way to get customers the best deal possible, and we're sorry that you are dissatisfied with our prices. We'd love to speak with you and see if there's anything we can do to address your concerns. Please contact Amanda Gonzales at Agonzales@grandprairieford.com and we will do our best to make this better.

January 27, 2021

Dealership Rating
Employee Rating

Great service and worked well with us to get a great deal. I would totally recommend them and buy from them again. Very clean and friendly environment. More

by Christian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Pinilla

Jan 29, 2021

Grand Prairie Ford responded

Thank you for your positive review!

October 15, 2020

Dealership Rating
Employee Rating

Reyna Hernandez was extremely helpful. She made the process very quick and painless. She made my first car purchase an experience I will never forget More

by Nate
Recommend Dealer
Yes
Oct 19, 2020

Grand Prairie Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

August 20, 2020

Dealership Rating
Employee Rating

Awesome customer service Ms Hernandez was very helpful and very nice thank you so much we love our brand new vehicle and looking forward to working with you guys more often. More

by diamondmoreno365
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 27, 2020

Grand Prairie Ford responded

Thank you for your positive feedback!

August 07, 2020

Dealership Rating
Employee Rating

Reyna was a great to work with. She was not pushy at all and helped find the best deal that worked for us. Thanks again Reyna! More

by Jay2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Elsa Parada

Aug 10, 2020

Grand Prairie Ford responded

Thank you for your positive review!

June 17, 2020

Dealership Rating
Employee Rating

Omg Brenda was on it . She was very professional in what she does . She surprised me with the bull horn! You guys go ask for her. More

by Binaf27
Recommend Dealer
Yes

Other Employees Tagged: Brenda Rosas

Jun 18, 2020

Grand Prairie Ford responded

Thank you for your positive feedback, from all of us here at Grand Prairie Ford!

February 25, 2020

Dealership Rating
Employee Rating

Reyna was a great in used sales, but unfortunately our financing didn’t go well as we were forced into a 5k dollar extended warranty we didn’t want and were told the following morning the warranty could b More

by Chris2508
Recommend Dealer
No

Other Employees Tagged: Elsa Parada

December 05, 2019

Dealership Rating
Employee Rating

Great people They work with you with any kind of credit and will help you get an ideal car for you I’ll recommend you getting your vehicle here thanks Reyna More

by Fivestarlalo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lawrence Sedillo

Dec 06, 2019

Grand Prairie Ford responded

Thank you for your positive feedback!

October 08, 2019

Dealership Rating
Employee Rating

Buying my dream car made easy. Everything about my experience with Grand Praire Ford was AWESOME. Reyna Hernandez was so helpful and made my purchase really easy. Thank you! Def rec More

by Raul Torres
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Karla Corralejo

Oct 09, 2019

Grand Prairie Ford responded

We appreciate you taking the time to leave us a positive review!

1

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