Check out Ricardo Alegria's reviews on DealerRater

October 07, 2023

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Dean in the Honda service area is wonderful. . polite fast and excellent service.Terry in the the service area is also great!! I’m glad I have a Honda in Lubbock! . polite fast and excellent service.Terry in the the service area is also great!! I’m glad I have a Honda in Lubbock! More

by CGANDY4

Verified Customer

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Recommend Dealer

Yes

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Oct 09, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

September 09, 2023

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He was professional & listened carefully. Answered all questions thoroughly. Will recommend him to my friends. Answered all questions thoroughly. Will recommend him to my friends. More

by mistexasred

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Jack Gilvin

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Sep 10, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

September 06, 2023

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I like the service they give after you buy the vehicle and all the people are helpful l will continue to buy from frank brown GMC and all the people are helpful l will continue to buy from frank brown GMC More

by wbjocris

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Albert Botello

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Sep 07, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

August 31, 2023

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Very courteous and friendly. They explained the reason for my recalls and what was not done, needing parts to be ordered for a later time to bring my vehicle in . They explained the reason for my recalls and what was not done, needing parts to be ordered for a later time to bring my vehicle in . More

by Ckrios

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Deanndra Mathes

Helpful 0

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Sep 01, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

August 26, 2023

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The worst decision I’ve ever made buying a car from here . Shortly after my purchase the salesman was in the hospital if he even was . I noticed the paint peeling off the drivers door . I could never get he . Shortly after my purchase the salesman was in the hospital if he even was . I noticed the paint peeling off the drivers door . I could never get help from anyone . Now all the panels are peeling . The worst place I’ve ever done business with . After they take your money they are done with you . More

by KSnow

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Recommend Dealer

No

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Aug 28, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

August 26, 2023

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Great and quick service! Fixed a tire leak issue, completed an inspection, and rotated my tires in under an hour. Fixed a tire leak issue, completed an inspection, and rotated my tires in under an hour. More

by Ryan Burk

Verified Customer

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Recommend Dealer

Yes

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Aug 28, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

June 10, 2023

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Great job I can recommend you guys to my friend and family. Thanks again, see you soon. family. Thanks again, see you soon. More

by hazeldarceuil

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Albert Botello

Helpful 0

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Jun 12, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

June 06, 2023

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Ricardo was very attentive and provided the best solution possible. Supported the way throughout until I receive the license plates and looking forward to a good and positive relationship with Frank Brown Ho possible. Supported the way throughout until I receive the license plates and looking forward to a good and positive relationship with Frank Brown Honda in the times ahead. More

by dheeshana koswatte

Verified Customer

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Recommend Dealer

Yes

Helpful 0

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Jun 07, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

June 06, 2023

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Provided excellent service on my pickup and gave me a ride home. Very much appreciated! ride home. Very much appreciated! More

by glyndagonzales

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Kienan Beasley, Albert Botello

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Jun 07, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity GMC to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

April 23, 2023

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Ricardo was easy to work with. No high pressure, didn’t try to sell me anything I wasn’t interested in. No high pressure, didn’t try to sell me anything I wasn’t interested in. More

by cyndiisbell

Verified Customer

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Recommend Dealer

Yes

Helpful 0

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Apr 27, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda