"Great customer service! Very knowledgeable about the..."
Great customer service! Very knowledgeable about the safety features and provided demonstrations. Rich was able to answer all my questions. It was a great car buying experience. I came in for a scheduled oil change and left with an upgraded vehicle!
However- service dept is terrible with customer service! And that's every time I come in. No one greets customers in the building. I stood there for over 10 minutes waiting for help while Jarret acted busy. It took over 20 minutes for the guy to drive my Equinox back for an oil change while I was waiting. The only friendly face in SERVICE was Angelo but I believe he's at a different location now. I've complained about SERVICE issues before regarding customer service. Not to mention the receptionist that booked my oil change appt for the same day told me to go in and ask for BRIAN. I stood there asking for Brian at the counter and was told he doesn't even work there any more. Get new Service desk staff or train them well please! I dread bringing my car to Regal Chevy service because of the poor staff.
"The experience i had previous to purchasing my car was a..."
The experience i had previous to purchasing my car was a real depressing situation
I want to thank all of the employees that worked me to purchase my vehicle
"First Chevy purchase"
Never thought we'd walk in just to look, and walk out a new Colorado owner. Found exactly the vehicle I was looking for. Rich in sales very personable, a pleasure to work with. Took time with us, made us feel comfortable, answered all our questions and concerns. Looking forward to being a Chevy owner again ( last time was a '66 Impala!). I have never looked forward to buying a vehicle at a dealer, as we've had some very unpleasant experiences in the past with others, but this was a very nice experience.
Other Employees Tagged:
"Rich was absolutely amazing and very patient with me! I..."
Rich was absolutely amazing and very patient with me! I was a first time buyer and I am so happy I picked Regal! Thank you so much Rich you’re awesome!
"Rich was awesome thanks again for making this experience..."
Rich was awesome thanks again for making this experience great for me and my family you made it simple an easy even without me being present
"Great buying experience"
I would like to thank Rich Bridges for a great car buying experience. Rich was very diligent in working with us for the best price and a quality vehicle. Rich was eager to make the sale but with no pressure on our part. He was quick on getting back to me by phone and always had the information needed. Closing the deal was easy with Rich , Zaq and Charles doing the final documentations. For a car sale to be in and out within 2-3 hours is a miracle, But, It happened. So in Closing , when anyone is looking for a great deal , Just ask for Rich Bridges and I am sure it will happen.
Larry J Boudreau
"Rich is great helped me get out a bad car situation with..."
Rich is great helped me get out a bad car situation with the car I had before and got me in a new 2020 malibu I highly recommend rich for all your car needs
"had an amazing experience, Rich knew exactly what I was..."
had an amazing experience, Rich knew exactly what I was looking for, Zaqureray and Charlie helped get me into it! Thanks for the wonderful experience!
"Mr. Rich really was very attentive at all times, I thank..."
Mr. Rich really was very attentive at all times, I thank him very much for all his advice and patience to help me decide on my purchase
"I had a wonderful experience with Leah. She made the..."
I had a wonderful experience with Leah. She made the whole process very simple and has been great even after the sale was finalized. Very honest and open communication from her and the entire team.