Rich Mahoney
Rich Mahoney at Hennessy Lexus of Gwinnett
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Rich Mahoney | Page 3

F&I Director

Hennessy Lexus of Gwinnett

3383 Satellite Boulevard
Duluth, GA 30096

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3.8
84 Reviews

Languages Spoken

English English

3.8

84 Reviews

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84 Reviews of Rich Mahoney

July 31, 2020

Dealership Rating
Employee Rating

Great Buying Experience! 🚗 My recent buying experience from Hennessy Gwinnett was such a pleasure! I wasn’t sure which model I wanted, and Michael Wiggins was very patient du More

by GirlsFly2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Wiggins , Danie Parker, Jeff Smedley, Brad Zeller

Aug 01, 2020

Hennessy Lexus of Gwinnett responded

Hello, thank you so much for trusting us with two great car-buying experiences! We are so happy to learn you drove away both times with exactly what you wanted, and that you had a smooth and enjoyable process. We plan on continuing to deliver top-notch service with each visit. Have a great weekend!

July 26, 2020

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Employee Rating

I tried to buy a Mercedes and Volvo car. However, the dealers' service was not good and even they did not understand their car. I really disappointed. Because no matter how good the car is, if the servic More

by Grace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Nguyen

Jul 27, 2020

Hennessy Lexus of Gwinnett responded

Thank you for the positive feedback! We are happy to know that our team provided you with great customer service, especially Andy. We hope that you will continue to visit us in the future!

Jul 27, 2020

Hennessy Lexus of Gwinnett responded

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July 21, 2020

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Employee Rating

The Best Dealership EVER! My first Lexus purchase w/Hennessy Lexus of Gwinnett was in 2004. The best car and service I had ever had. Then traded up in 2008 for the next RX 33 More

by unbeeweave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Britt Kaminsky, Joe Gaunt , GM-Hugh

Jul 22, 2020

Hennessy Lexus of Gwinnett responded

We loved reading about your 5-star experience with Britt, Rich, and Joe! Hearing that you had an “amazing” experience is the best thing we could hope for! We would like to thank you for your recommendations and for this amazing review!

June 21, 2020

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Nick was the ultimate salesman. I'm in the auto industry and have seen many salesman. Nick is one of the best out here. He made purchasing my beautiful Lexus a wonderful experience. I look forward to sendin More

by Melodie
Recommend Dealer
Yes

Other Employees Tagged: Nick Despo, Danie Parker

Jun 22, 2020

Hennessy Lexus of Gwinnett responded

Melodie, thank you for taking the time to leave us a positive review! We are thrilled to hear you're satisfied with the high level of customer service you received with Nick and with your purchase! We appreciate your positive feedback, and we look forward to working with you for years to come!

June 06, 2020

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FORCED FINANCING. Refused to verify my credit unions check, wanted me to prepay for a car & come back in five days. Or pay using my credit unions check AND have their contract as a “back up”. Two loans More

by hhowell
Recommend Dealer
No

Other Employees Tagged: Dylan Saunders , Brad Used Car Manager - 1 Star

Jun 06, 2020

Hennessy Lexus of Gwinnett responded

Hello, We are concerned to learn about your disappointment regarding the finances for the vehicle in question. Your feedback is important to us and we would like the chance to discuss this with you. Please reach out to us at you own convenience. Thank you. Best, Customer Care Team

Jun 06, 2020

hhowell responded

Hello Customer Care, I sent an email to the Lexus customer service, the general manager, the used sales manager and the finance manager two days before I sent this review. It’s their “policy” to have a back up contract when bringing a bank check. They should post that on their website. I have not heard back from anyone.

May 26, 2020

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Very helpful and knowedgable Keith was extremely helpful in narrowing our search to the perfect car for us. He was able to talk through all the features of the various models and More

by Marty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Perkins

May 26, 2020

Hennessy Lexus of Gwinnett responded

We couldn’t be happier that Keith provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Hennessy Lexus team. We hope you are enjoying your new Lexus, and we look forward to serving you for many years to come!

May 22, 2020

Dealership Rating

Brian and thenLexus team are very easy and pleasant to work with. This is my 3rd Lexus and I plan on my future cars being a Lexus. More

by john.wise2@outlook.com
Recommend Dealer
Yes

Other Employees Tagged: Brian Gust , CJ Agri

May 23, 2020

Hennessy Lexus of Gwinnett responded

Thanks for your business! We hope you enjoy this Lexus as well and we look forward to providing any future assistance, John!

May 12, 2020

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Employee Rating

High Class & Great Experience I recently bought my very first car, a Lexus Es350. I reached out to the dealership online and Austin was very helpful in the days leading up to my pu More

by Rebecca Meade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Marmontello

May 13, 2020

Hennessy Lexus of Gwinnett responded

Congratulations on your very first car, Rebecca! We are so delighted to know that your experience working with Austin was such a pleasant one. Thank you for your feedback and we hope you enjoy your Lexus!

March 18, 2020

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Employee Rating

Outstanding dealership and customer service If you are in the market for a Lexus, Hennessy of Gwinnett should be at the top of your list! Britt Kaminsky was outstanding and we couldn't have bee More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Britt Kaminsky

Mar 18, 2020

Hennessy Lexus of Gwinnett responded

We are sure that Britt will really appreciate the recommendation. Thank you for sharing your outstanding experience, Kim! We wish you congratulations on your vehicle. Please take care!

February 29, 2020

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Employee Rating

Every one was pleasant to deal with and met my requests. The internet sales is the way to go. Andy did a great job. Yes. More

by Hal
Recommend Dealer
Yes

Other Employees Tagged: Andy Nguyen

Mar 01, 2020

Hennessy Lexus of Gwinnett responded

We are happy to see that you had great success while shopping digitally. Thank you for letting us know that Andy was a great help. Congratulations on your new vehicle.

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