Rich Wilson
Rich Wilson at Fred Martin Nissan
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Rich Wilson | Page 20

Service Advisor

Fred Martin Nissan

3388 S Arlington Rd
Akron, OH 44312

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4.8
605 Reviews

Dealership Experience

5 yrs, 7 mos

Industry Experience

24 yrs, 9 mos

4.8

605 Reviews

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605 Reviews of Rich Wilson

December 07, 2021

Dealership Rating
Employee Rating

Always get great and fast service here ! Very friendly Service Department. And the advisor was very nice and easy to deal with . More

by dave44319
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dave Reeves , Tony Sinclair

Dec 08, 2021

Fred Martin Nissan responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 06, 2021

Dealership Rating
Employee Rating

Great service department! They are always efficient and friendly and the waiting area is clean More

by SWEETLYSHAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 06, 2021

Fred Martin Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Nissan.

November 29, 2021

Dealership Rating
Employee Rating

I was greeted by Patrick Hines, and he promptly setup my service. He was friendly, and explained additional services needed. They were timely completed, and the total experience was friendly and professiona More

by KBARTLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 29, 2021

Fred Martin Nissan responded

Thank you for your business and this review. We're happy to hear Patrick and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Dec 01, 2021

Fred Martin Nissan responded

Hi, thank you so much for your positive comments about Fred Martin Nissan, Llc! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 29, 2021

Dealership Rating
Employee Rating

My husband and I have been dealing with Fred Martin Nissan for a few years and have always been satisfied. We love working with Holly Rhoads. She is one of the reasons we keep coming back. More

by Tammie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Holly Rhodes, Patrick Hine, Amy Bailey , Richard Luklan, Brandon Murgatroyd

Nov 29, 2021

Fred Martin Nissan responded

Thanks for your feedback on your recent visit to Fred Martin Nissan. I'm glad to hear that Holly and our team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

November 29, 2021

Dealership Rating
Employee Rating

Service has always been good. Holly picks my car up at work and returns when finished. More

by rjdismukes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Holly Rhodes

Nov 29, 2021

Fred Martin Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Holly and our team to be a positive one at Fred Martin Nissan. Please don't hesitate to reach out if you need anything else.

Dec 01, 2021

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out! Take care!

November 28, 2021

Dealership Rating
Employee Rating

GREAT SERVICE DEPT 6 STARS When I’m being a different brand car for service to FRED MARTIN ITS MAKING A STATEMENT More

by fkenterprise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Patrick Hine , Tony Sinclair, Jared Hanna. sales

Nov 29, 2021

Fred Martin Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Nissan.

November 27, 2021

Dealership Rating
Employee Rating

We have bought two vehicles from here. I had a coworker come out and buy a car, and my daughter bought her rogue from here. We have no issues with this dealer or their impeccable service. More

by TERRI8991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 28, 2021

Fred Martin Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Terri, and look forward to your next visit.

November 26, 2021

Dealership Rating
Employee Rating

Fast service took my car right in and finished faster then I expected and always follow up after service More

by ZIGGAROO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 28, 2021

Fred Martin Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 25, 2021

Dealership Rating
Employee Rating

Great service and nice people , what else is there ! Hassel free and quality work just the way I like it . More

by freddyk817
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 28, 2021

Fred Martin Nissan responded

Thank you, Freddy, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 24, 2021

Dealership Rating
Employee Rating

Friendly and accommodating. Great customer service. Happy with Rick and his time he took to go over the the service report. More

by dkillinger233
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 24, 2021

Fred Martin Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Nov 27, 2021

Fred Martin Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!

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