Richard Bickers

Super professional dealership. They accommodated to what I was looking for. I have been in search of an Audi for months now, getting an Audi is a dream of mine and they helped comp They accommodated to what I was looking for. I have been in search of an Audi for months now, getting an Audi is a dream of mine and they helped complete that dream! We’re super quick with the appointment scheduling, they were able to see me same day. More

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Rich did a fantastic job in finding me just the right vehicle! Started out w/an A-5 coupe and ended up w/ an A-5 Sportback. PERFECT!! Very helpful and accomadating throughout the entire process. Actua vehicle! Started out w/an A-5 coupe and ended up w/ an A-5 Sportback. PERFECT!! Very helpful and accomadating throughout the entire process. Actually the entire team were all friendly and friendly. I'm not a brand person.....But I love Audi's and this particular dealership. More

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Rich was kind, attentive, knowledgeable, friendly and patient in helping choose the car I wanted. He provided an outstanding customer service to me and my family. The team of Audi Silver Spring were nic patient in helping choose the car I wanted. He provided an outstanding customer service to me and my family. The team of Audi Silver Spring were nice and helpful. More

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Rich Bickers was very easy to work with throughout the process, and I appreciated Tom (site manager) stopping in to check on me along the way. Very comfortable environment! process, and I appreciated Tom (site manager) stopping in to check on me along the way. Very comfortable environment! More

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Great experience from the first time I called and throughout the buying process. Richard was very accommodating and took the time to answer all my questions, even after the sale was finalized. As a w throughout the buying process. Richard was very accommodating and took the time to answer all my questions, even after the sale was finalized. As a woman buying a car alone I was always treated with respect and no one was condescending. I have no reservations recommending this dealer to anyone. More

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Rich Bickers is probably the best salesman I have ever had the opportunity to work with when buying a car. He was attentive, humorous, informative and most of all - NOT PUSHY. I had been looking at seve had the opportunity to work with when buying a car. He was attentive, humorous, informative and most of all - NOT PUSHY. I had been looking at several different types of cars with my partner, and at a couple of the dealerships we went to, the salesperson completely ignored me despite being told that I am the one purchasing a new car. This was 100% not the case with Rich. He addressed me with all of his questions and information, while making my partner feel included but not the focus. He handed me the keys without hestitation for a test drive, and had no issue showing me a range of options since I wasn't quite set on what I wanted. He took me through each vehicles features and got all of my questions answered promptly - engaging others at the dealership when he didn't have the answer himself straight off. Working with Rich was a refreshing experience and I will definitely be saving his info for future purchases. If you have the opportunity to work with Rich, I highly recommend taking it! Rich and Thomas also made me an INCREDIBLE deal and who doesn't love that?! Danielle A. More

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Rich and the team at Audi Silver Spring were fantastic to work with. Rich was incredibly knowledgeable and able to answer all of my questions through the process. This is a dealership that cares about their work with. Rich was incredibly knowledgeable and able to answer all of my questions through the process. This is a dealership that cares about their customers and their needs, and I can not recommend them enough. More

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Richard was instrumental in helping me realize I could afford the Q4 I eventually bought. I’m very appreciative of the time and effort he put in to help me. afford the Q4 I eventually bought. I’m very appreciative of the time and effort he put in to help me. More

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I was looking for a great SUV for my business and fond just what I was looking for at this dealership. My salesman, Richard Bickers, met me on his scheduled day off and was extremely attentive to my needs just what I was looking for at this dealership. My salesman, Richard Bickers, met me on his scheduled day off and was extremely attentive to my needs. He made sure my 2021 Audi Q7 met my expectations and was cleaned up and looking sharp when I drove it off the lot. He was authentic and kind. I also appreciate Brian Sarecky, one of the finance managers, who went above and beyond to find me the best rate for my loan. More

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Audi of Silver Spring has come through again for me and set me up in the perfect Audi for me, a 2024 Q7. Great car. Great dealership. Rich Bickers was attentive to my wants and needs from the minute I w set me up in the perfect Audi for me, a 2024 Q7. Great car. Great dealership. Rich Bickers was attentive to my wants and needs from the minute I walked in a few Saturdays ago. Rich answered all of my questions from day one. His follow-up communications while we waited for the Q7 to be delivered were timely and effective. The delivery process went smoothly and I was driving home within a few hours. More

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