Excellent customer service.
The sales department was very professional during the entire process.
Sales manager was a pleasure to work with, no nonsense, very thorough.
- Retired guy
Sales persons very helpful, they listened to what I wanted included in car equipment &Color. They found what I was looking for or offered to find one if not available in their stock.
"Best car dealership in Charlotte County!"
Excellent customer service and knowledgeable sales team, I highly recommend doing business with Harbor Nissan! I am a very satisfied with my vehicle and purchasing experience.
I had a wonderful experience. I would recommend harbor Nissan to anyone looking to buy a new or used vehicle. The sales people were all efficient and courteous.
"Fantastic!!! Sentra Service and New Rogue Purchase"
Richard Bethea in the service department did a fantastic job. He helped get my 2013 Sentra Transmission replaced. He made certain it was paid for by the aftermarket warranty company I had selected when I bought the car in Massachusetts. He made all the calls, negotiated with the warranty company, and he saved me lots of money. I got a new transmission for just my deductible.. ($150.00)
While at the dealership I met salesman Richard Caracciola. I was thinking about adding an SUV to my driveway. Richard Caracciola. had tremendous knowledge of the vehicles, lease programs, purchase options, and took all the time I needed to make me feel comfortable with my decision. I drove off in a 2018 Nissan Rogue and could not be happier. My son now drives the 2013 Sentra with a new transmission and he loves it. I highly recommend Harbor Nissan, Richard Bethea, and Richard Caracciola
"New truck purchase"
Great experience. Crew was helpful and I didn't feel like they were attempting to pressure me in to buying a truck. Will recommend to friends.
"No pressure sales experience"
Everyone was good to work with. The sales experience was generally very good. I always dread, rather than look forward to buying a new vehicle. I've had some awful sales experiences. This experience was very good. Price negotiation went about as well as you could expect. I understand their objective and they understood mine. I did not feel any games were played. The optional protection plans were a little annoying but I know Gene had a job to do and he was very nice and did not pressure us but I rated him down a star because of overly long presentation on that specific area.
Another area that needs improvement is to know WHERE vehicles are on the various lots. This is something for management to resolve. I knew exactly the vehicle I wanted as I searched the website before going there but it took forever to verify that truck was there and track it down.
I also had to return for a missing cup holder in the front console. That should have been quick and easy but was not. That should have been noticed when getting the car ready for pickup the following day.
I do appreciate all involved getting us out by my schedule as I needed to get my wife to a doctor's appointment. Good effort by all involved to get things done quickly.
- Truck guy
Always a pleasure visiting the dealership. From purchasing to now getting my first done, always a great experience!!! Thank you Harbor Nissan and staff!! Keep it up!!!
Other Employees Tagged:
"How to make great use of an NV2500 ... "
The Harbor Nissan team did not disappoint on the purchase of my second NV series cargo van product (for the Faces Of Ginger Band). I finally decided to extend the headroom (having acquired truss stands) and the extra space above was perfect for suspending fully loaded light trusses for hauling to gigs. I'm going to wrap the van in advertising ... needless to say, the extra room on top will make our ads stick out like a rolling billboard, so what a better medium (cost per thousand) can you ask for? Despite the fact the Nissan cancelled its free oil changes, I liked driving my NV1500 and the extra added features and the deal I got with the NV2500 made this purchase exceptional. I would highly recommend Harbor Nissan if you're looking for a van that will give you visibility at a great price! I got a great interest rate this time around too!
Great quality s of services.i would recommend to other people to bring their vehicle in to Nissan.Richard in service was very explainable to my service